Esther Pak
San Francisco,CA
Summary
Operations and executive support professional with 10+ years' experience optimizing workflows, driving cross-functional initiatives, and delivering results in fast-paced tech and compliance environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Associate
Alameda Compliance
07.2023 - 12.2024
- Executed planning and logistics for international company offsite for 20 attendees, ensuring budget adherence and high employee satisfaction.
- Streamlined recruiting processes through job description creation, candidate sourcing, and interview coordination, yielding two high-performing hires.
- Implemented HR tools and developed resource-rich company wikis in Canva, enhancing information accessibility across teams.
Executive Assistant to the CISO and Two Vice Presidents of Engineering
Flexport
San Francisco, CA
08.2022 - 10.2023
- Coordinated annual business planning, aligning schedules and deliverables with leadership priorities.
- Co-led onboarding redesign for new technologists, reducing ramp-up time and improving training consistency.
- Delivered high-level operational support to senior leadership, facilitating smooth execution of cross-functional initiatives.
Executive Business Partner to Senior Vice President of Product and Senior Vice President of Engineering
Loom
San Francisco, CA
01.2022 - 06.2022
- Coordinated board meetings with executives, ensuring thorough preparation and effective communication.
- Managed high-volume executive calendars to prioritize strategic business objectives effectively.
- Planned and executed multiple leadership offsites under budget, enhancing team alignment.
- Developed and distributed Monthly Engineering Updates deck, improving organizational visibility into goals and progress.
Executive Business Partner to Head of Vehicle Services, Head of Rentals, Director of Engineering and Interim for Senior Director, Real Estate Development, Operations and Emergency Health Services
Lyft, Inc.
San Francisco, CA
09.2019 - 01.2022
- Facilitated executive meetings to ensure alignment on business objectives and goals.
- Supported project management for Lyft Driver Center and Lyft Mobile Service launches across regions.
- Identified strategic targets, collaborating with leaders to mitigate risks and eliminate obstacles.
- Tracked project progress and sent reminders for action items and deadlines using Confluence and Smartsheets.
- Facilitated timely submission of accurate expense reports to maintain budget compliance.
Executive Assistant to SVP/Chief Design & Innovation Officer & Deputy Head of Center
Samsung Electronics
San Francisco, CA
07.2018 - 09.2019
- Managed complex, evolving calendars for C-level executives in global organization.
- Coordinated intricate domestic and international travel arrangements with high-security clearances.
- Planned and executed cross-departmental meetings and events to further company objectives.
Administrative Assistant
Sentio
03.2017 - 11.2018
- Coordinated domestic and international travel logistics for C-level executives.
- Facilitated recruitment and onboarding processes across multiple business units.
- Provided operational support to distributed teams, ensuring workflow continuity across time zones.
Lead, Office Management
ForgeRock
San Francisco, CA
10.2017 - 04.2018
- Directed training for Facilities Coordinators across multiple locations to bolster team efficiency.
- Executed office events and training programs to enhance employee engagement.
- Streamlined operational processes, achieving significant reductions in administrative overhead.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Some College (No Degree) -
University of California, Davis
Skills
- Microsoft Office and Google Suite
- Concur and Navan
- Canva and ClickUp
- Executive calendar management
- Strategic event planning
- Cross-functional collaboration
- Recruitment and onboarding
- Process optimization
- Project management
- Budget oversight
- Slack communication
- Problem solving
- Attention to detail
- Operational support
- Team development
- Zoom & WebEx
- AI productivity tools (ChatGPT, Notion)
Certification
PECB ISO/IEC 27001:2022 Lead Implementer Training Course, 12/2023
Languages
English
Professional
Korean
Limited
Timeline
Sr. Associate
Alameda Compliance
07.2023 - 12.2024
Executive Assistant to the CISO and Two Vice Presidents of Engineering
Flexport
08.2022 - 10.2023
Executive Business Partner to Senior Vice President of Product and Senior Vice President of Engineering
Loom
01.2022 - 06.2022
Executive Business Partner to Head of Vehicle Services, Head of Rentals, Director of Engineering and Interim for Senior Director, Real Estate Development, Operations and Emergency Health Services
Lyft, Inc.
09.2019 - 01.2022
Executive Assistant to SVP/Chief Design & Innovation Officer & Deputy Head of Center
Samsung Electronics
07.2018 - 09.2019
Lead, Office Management
ForgeRock
10.2017 - 04.2018
Administrative Assistant
Sentio
03.2017 - 11.2018
Some College (No Degree) -
University of California, Davis
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