Esther Paul
Ypsilanti,MI
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
5
5
years of professional experience
Work History
Business Analyst
Family Home Health Care Services
Mount Pleasant, MI
03.2022 - 05.2024
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Analyzed existing systems and processes to identify areas of improvement.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Provided technical support during user acceptance testing cycles.
Certified Nursing Assistant
CareLinx
San Francisco, CA
02.2020 - 05.2023
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Accompanied clients to social events such as movies or plays.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Loss Draft Associate
Proctor Financial Inc
Troy, MI
10.2019 - 02.2020
- Handled incoming calls from customers regarding orders or other inquiries.
- Ensured compliance with company safety regulations at all times while on the job.
- Calling various insurance companies and Vendors to get adjuster's report and estimates for damages that occurred to the property.
- Liaising with home owners to provide documentations to proceed with their claims.
- Requesting draws and processing claim checks that are below certain threshold .
Direct Care Staff Member
Dreamers Home Care & Staffing
West Bloomfield, MI
05.2019 - 10.2019
- Provided personal care to clients, such as bathing, dressing and grooming.
- Developed individualized plans of care to address each client's needs.
- Encouraged socialization among clients through recreational activities.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Utilized appropriate techniques when dealing with challenging behaviors.
Education
Bachelor of Science - Psychology
University of Ibadan
Ibadan08-2017
Skills
- Care plan implementation
- Direct Patient Care
- Infection control procedures
- Vital signs monitoring
- Patient Management
- Ambulation Assistance
- Compassionate
- Catheter change and preparation
Timeline
Business Analyst
Family Home Health Care Services
03.2022 - 05.2024
Certified Nursing Assistant
CareLinx
02.2020 - 05.2023
Loss Draft Associate
Proctor Financial Inc
10.2019 - 02.2020
Direct Care Staff Member
Dreamers Home Care & Staffing
05.2019 - 10.2019
Bachelor of Science - Psychology
University of Ibadan
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