Esther Portillo
Alhambra,CA
Summary
Resourceful Nutrition Services Supervisor known for high productivity and efficient task completion. Specialize in menu planning, dietary needs assessment, and team leadership. Excel in communication, problem-solving, and adaptability to ensure seamless operations and exceptional service delivery.
Overview
1
1
Certification
1
1
year of post-secondary education
32
32
years of professional experience
Work History
Nutrition services supervisor 2
Montebello Unified School District
Montebello, CA
11.2022 - Current
- Supervised meal preparation and service for students in the district.
- Coordinated staff schedules to ensure efficient nutrition service operations.
- Monitored food safety and sanitation practices within nutrition services.
- Trained new employees on nutrition guidelines and service protocols.
- Collaborated with vendors to maintain inventory of food supplies.
- Implemented menu changes based on dietary requirements and preferences.
- Conducted staff meetings to discuss policies and address concerns.
- Evaluated service processes to enhance efficiency in meal delivery.
- Inspected kitchens for cleanliness and organization according to established guidelines.
- Provided guidance to kitchen personnel on proper food handling techniques.
- Reviewed nutritional information for accuracy prior to distribution.
- Participated in menu planning meetings with other department heads.
- Created daily schedules for staff members based on expected volume of customers.
- Conducted performance reviews for all nutrition services personnel.
- Maintained records regarding inventory levels, production costs, meal counts.
- Supervised staff in the preparation, delivery, and serving of meals.
- Assisted in the training of new employees in food service operations.
- Ensured compliance with all applicable regulations related to food safety, sanitation, and health standards.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Prepared vegetables and fruits by chopping and dicing to ensure readiness for service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Nutrition services supervisor 1
Montebello Unified School District
Montebello, CA
11.2018 - 11.2022
- Supervised meal preparation and service for students in the district.
- Coordinated staff schedules to ensure efficient nutrition service operations.
- Monitored food safety and sanitation practices within nutrition services.
- Trained new employees on nutrition guidelines and service protocols.
- Collaborated with vendors to maintain inventory of food supplies.
- Implemented menu changes based on dietary requirements and preferences.
- Conducted staff meetings to discuss policies and address concerns.
- Evaluated service processes to enhance efficiency in meal delivery.
- Inspected kitchens for cleanliness and organization according to established guidelines.
- Provided guidance to kitchen personnel on proper food handling techniques.
- Reviewed nutritional information for accuracy prior to distribution.
- Participated in menu planning meetings with other department heads.
- Maintained records regarding inventory levels, production costs, meal counts.
- Supervised staff in the preparation, delivery, and serving of meals.
- Ordered supplies and equipment as needed to meet operational requirements.
Nutrition Services Assistant
Montebello Unified School District
Montebello, CA
04.2014 - 11.2018
- Prepared and served nutritious meals to students daily.
- Assisted in menu planning and food selection processes.
- Maintained cleanliness and organization of kitchen and serving areas.
- Provided customer service to students, answering questions about meal options.
- Assembled prepared food on trays for patients with regular and modified diets.
- Cleaned and sanitized dishes, utensils, equipment, work surfaces, refrigerators, freezers and other kitchen tools.
- Provided assistance with menu planning based on nutritional guidelines.
- Checked food temperatures during meal service, ensuring that all items were served at proper temperature.
Office Manager
Natera Industries
Covina, CA
12.2010 - 03.2014
- Managed office operations to ensure smooth workflow and effective communication.
- Coordinated schedules and meetings for executive leadership and staff members.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Maintained vendor relationships, negotiating contracts for office services and supplies.
- Implemented filing systems to organize documents and improve information retrieval.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Delegated work to staff, setting priorities and goals.
- Computed balances, totals or commissions to support accounting team.
Head Bartender
Downey Elks Lodge
Downey, CA
08.2005 - 11.2010
- Supervised bar operations and managed daily inventory levels.
- Ensured compliance with health and safety regulations in beverage service.
- Provided exceptional customer service to lodge members and guests.
- Collaborated with event coordinators for special functions and parties.
- Maintained cleanliness and organization of the bar area at all times.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Collected and organized daily till totals and tips.
- Managed stock levels of all alcoholic beverages available at the bar.
- Ensured that all liquor laws were followed during service hours.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Effectively multitasked within fast-paced environment.
General merchandise worker
Ralphs Supermarket
South Pasadena, CA
06.2002 - 10.2005
- Stocked shelves with fresh produce and grocery items daily.
- Assisted customers in locating products and answering inquiries promptly.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization in the store environment regularly.
- Implemented safety protocols to ensure a secure shopping experience for customers.
- Stocked and rotating bread aisle
- Created floral arrangements for sale
- Assisted manager in price integrity
- Assisted Deli manager with slicing meats and cheeses
- Safety coordinator for the entire store
Hairstylist
Self employed
Hacienda Heights, CA
08.1994 - 12.2001
- Consulted with clients to determine hairstyle preferences and desired looks.
- Selected and applied hair color products to achieve client specifications.
- Performed hair cutting techniques using scissors and clippers for various styles.
- Maintained cleanliness and organization of workspace and tools for safety.
- Managed scheduling appointments to optimize time and client satisfaction.
- Developed strong relationships with clients, ensuring repeat business and loyalty.
- Greeted customers, answered phones and booked appointments.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Tracked inventory of supplies used for styling services.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Performed chemical treatments such as perms and relaxers.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Education
Human Resources Specialist Certification - Human Resources Management
University of California, Los Angeles
Los Angeles, CA 06.2014 - 01.2015
Cosmetology - Cosmetology
Al Tate Beauty College
Los Angeles, CA 12.1990 - 12.1990
Some College (No Degree) - Child Development
East Los Angeles College
Monterey Park, CASkills
- Food safety
- Nutritional analysis
- Menu planning
- Staff training
- Customer service
- Inventory management
- Problem solving
- Time management
- Supervisory skills
- Quality assurance
- Leadership qualities
- Meal preparation
- Sanitation procedures
- Cash register counting
- Nutritional knowledge
- Kitchen equipment operation and maintenance
- Cross-training
- Train employees
- Operational efficiency
- Food safety compliance
- Team collaboration
Certification
ServSafe food protection manager certification 6/2027
Timeline
Nutrition services supervisor 2
Montebello Unified School District
11.2022 - Current
Nutrition services supervisor 1
Montebello Unified School District
11.2018 - 11.2022
Human Resources Specialist Certification - Human Resources Management
University of California, Los Angeles
06.2014 - 01.2015
Nutrition Services Assistant
Montebello Unified School District
04.2014 - 11.2018
Office Manager
Natera Industries
12.2010 - 03.2014
Head Bartender
Downey Elks Lodge
08.2005 - 11.2010
General merchandise worker
Ralphs Supermarket
06.2002 - 10.2005
Hairstylist
Self employed
08.1994 - 12.2001
Cosmetology - Cosmetology
Al Tate Beauty College
12.1990 - 12.1990
Some College (No Degree) - Child Development
East Los Angeles College