Esther Ramirez
Woodland Park,CO
Summary
Eager to contribute to team success through hard work, fulfilling multiple tasks, attention to detail and excellence. Motivated to learn, grow and excel in leadership and ministry.
Overview
11
11
years of professional experience
Work History
Phone Minister
Andrew Wommack Ministries
Woodland Park, Colorado
07.2021 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
Freelance Artist
Self Employed Web
Hemet, California
01.2019 - 12.2021
- Contributed to creative process through original ideas and inspiration.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Researched drawings of characters and environmental elements for inspiration.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
- Researched industry trends and evaluated competitive products.
- Collaborated with other artists to implement artistic vision.
- Made use of materials, such as watercolors, computer software, paints and pencils to complete unique piece for customers.
Chat Moderator
Stephen Yu
Hemet, California
01.2020 - 07.2021
- Took active role in planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
- Reviewed, or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
- Delivered professional persona and attitude when dealing with unhappy or irate individuals.
- Volunteered to help with special projects of varying degrees of complexity.
Ministry Volunteer
Rose Romero
Hemet, CA
04.2015 - 12.2020
- Helped with special events and weekly Bible Studies to coordinate resources, spaces and schedules.
- Vacuumed carpets, cleaned bathrooms and washed windows to establish clean meeting areas.
- Provided spiritual care through visitation, and prayer.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Homeschooling
California06.2010
Skills
- Flexible and Adaptable
- Active Learning
- Active Listening
- Professional Relationships
- Performance Improvement
- Bible Studies
- Sermons Preparation
- Communication Center Operations
- Understanding Customer Needs
- Issue and Complaint Resolution
- Answering Customer Questions
Timeline
Phone Minister
Andrew Wommack Ministries
07.2021 - Current
Chat Moderator
Stephen Yu
01.2020 - 07.2021
Freelance Artist
Self Employed Web
01.2019 - 12.2021
Ministry Volunteer
Rose Romero
04.2015 - 12.2020
High School Diploma -
Homeschooling
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