Esther S
Lansing
Summary
Results-driven professional with strong skills in shipping logistics coordination and effective communication. Proven ability to enhance client well-being through personalized care plans and timely transportation arrangements. Dedicated adult care provider skilled in developing personalized care plans and providing compassionate companionship. Expertise in coordinating client transportation and scheduling for medical appointments.
Overview
9
9
years of professional experience
Work History
Adult Care Provider
Self-employeed
East Lansing
01.2022 - Current
- Coordinated transportation and scheduling for medical appointments and community activities.
- Provided companionship and emotional support to enhance client well-being.
- Developed personalized care plans to meet individual client needs and preferences.
Shipping and Receiving Clerk
Peckham Industries
Lansing
06.2019 - 10.2022
- Coordinated shipping logistics to ensure timely dispatch of products to customers.
- Monitored inventory levels, placing orders to maintain optimal stock on hand.
- Conducted quality control checks, identifying discrepancies and ensuring product standards.
- Documented receiving reports for incoming shipments, ensuring accurate inventory records.
Customer Service Representative
Peckham Industries
Lansing
03.2017 - 07.2019
- Managed customer feedback collection to enhance service offerings and improve overall satisfaction.
- Resolved customer inquiries efficiently by utilizing product knowledge and available resources.
Education
Some College (No Degree) -
Lansing Community College
Lansing, MISkills
- Care plan development
- Client transportation coordination
- Medical appointment scheduling
- Compassionate companionship
- Quality of care assessment
- Inventory management
- Order fulfillment oversight
- Problem solving
- Time management
- Emotional support provision
- Toileting support
- Bathing assistance
- Housekeeping tasks
- Conflict resolution
- Effective communication
- Shipping logistics coordination
- Bilingual communication
- Call handling
- Shipping logistics
- Quality assurance
- Emotional support
- Scheduling coordination
- Attention to detail
- Adaptability
- Active listening
- Goal oriented
- Empathy and patience
Timeline
Adult Care Provider
Self-employeed
01.2022 - Current
Shipping and Receiving Clerk
Peckham Industries
06.2019 - 10.2022
Customer Service Representative
Peckham Industries
03.2017 - 07.2019
Some College (No Degree) -
Lansing Community College