Esther Thervilus

• Enhanced inmate safety by conducting thorough bunk seaches and confiscating contraband items.
• Strengthened team cohesion among fellow officers via clear communication channels, shared responsibilities, and mutual accountability measures.
• Upheld high ethical standards throughout daily operations by adhering to departmental policies, procedures, and relevant legal frameworks.
• Developed strong problem-solving abilities by effectively addressing conflicts among inmates or other security concerns within the facility.
• Supported effective inmate management through accurate record-keeping, including incident reports and disciplinary actions.
• Aided in reducing recidivism rates through participation in inmate reentry programs focusing on life skills development.

• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation/assist in trial preparation
• Draft and proofread correspondence and legal documents, such as Demands and Notices, as well as file documents in State and Federal court
• Research regulations, case law, and legal articles to assist with the preparation of reports, case files, and legal advice
• Conduct personal injury intake meetings
• Communicate with insurance adjusters to negotiate settlement offers
• Conduct jail visits to convey plea offers, discuss case, as well as prep clients for trial
• Also communicate with out of custody clients and witnesses to schedule meetings and to discuss their case
• Manage client medical records and billing, as well as drafting settlement statements for attorney's review
• Provide general administrative assistance, such as maintaining the attorney calendar and making travel arrangements
• In charge of new hires and training our staff, primarily in the area, of personal injury law

• Oversaw day to day operations for the store, coordinating staffing needs, assigning tasks, assisted in creating schedules for 9+ hires, and handled escalated customer issues
• Supervised inventory management, including ordering items, kept stock, and analyzed usage trends to avoid overstock
• Emphasized employee engagement and recognition to inspire the team to effectively collaborate and perform at a high level

Pre-requisites for Nursing