Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Thomas

HUMANSVILLE,MO

Summary

Dedicated and compassionate healthcare professional with over 8 years of experience providing hands-on clinical support and high-quality bedside care. I bring advanced knowledge and hands-on experience in assisting with activities of daily living (ADLs), mobility support, hygiene care, nutritional assistance, and vital sign monitoring. My background spans MedSurg, Cardiac Telemetry, ICU, and Behavioral Health, giving me the ability to adapt quickly and care for patients with varying needs. I’m known for my calm presence, teamwork, and commitment to patient dignity, safety, and comfort. As a dependable and empathetic caregiver, I’m ready to bring my experience, compassion, and reliability to the role, serving as a steady, supportive presence the team can count on, and patients can trust to treat them with dignity, comfort, and care.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Client Support Specialist

ROAS Partners
07.2023 - Current
  • Supported over 100+ clients by guiding them through structured onboarding processes, ensuring personalized service delivery and smooth transitions.
  • Maintained organized digital records and tracked progress across multiple systems, reinforcing accuracy and accountability.
  • Communicated regularly with clients via email, video, and messaging platforms.
  • Collaborated closely with a multidisciplinary team to identify client needs, resolve issues, and improve service outcomes.
  • Balanced a high caseload with time-sensitive tasks, meeting deadlines and prioritizing support requests under pressure.

Travel Nurse

Ozarks Healthcare
West Plains, MO
08.2021 - 01.2022
  • Provided direct patient care including activities of daily living (ADLs), personal hygiene, feeding assistance, ambulation, and vital signs monitoring across Med-Surg, ICU, and ER units.
  • Floated between units to support staffing needs, ensuring continuity of care and demonstrating flexibility in high-pressure, fast-paced environments.
  • Maintained accurate and timely documentation using electronic health record (EHR) systems (Epic), while strictly following infection control procedures, PPE protocols, and patient safety standards.
  • Offered companionship and emotional support to patients, promoting comfort, dignity, and trust through therapeutic communication and consistent bedside presence.

Behavioral Health Nurse

Lakeland Behavioral Health
Springfield, MO
08.2018 - 11.2019
  • Supervised 12–16 patients on a mental health unit, ensuring safety through continuous behavioral observation and patient monitoring.
  • Applied therapeutic communication and crisis de-escalation techniques to effectively manage high-risk and emergency situations.
  • Accurately documented patient behaviors, mood changes, and care interventions in electronic health records (EHR).
  • Assisted patients with mobility, activities of daily living (ADLs), and personalized care plans tailored to individual needs.
  • Fostered a calm, supportive environment by demonstrating patience, emotional resilience, and empathetic patient engagement.

ICU Nurse

Golden Valley Medical Center – Intensive Care Unit
Clinton, MO
11.2018 - 10.2019
  • Provided direct bedside care for 6–8 critically ill patients per shift, supporting hygiene, nutrition, repositioning, and other activities of daily living (ADLs).
  • Monitored vital signs, oxygen levels, and patient status using both traditional and advanced equipment, reporting any changes to ensure early intervention.
  • Assisted with emergency response procedures, including ventilator support, CPR, and code blue preparation.
  • Maintained accurate and timely documentation in electronic health records (EHR), while following strict infection control standards and maintaining sterile technique.
  • Collaborated closely with nursing teams, respiratory therapists, and physicians to provide safe, patient-centered care in a high-acuity setting.

Telemetry Nurse

Centerpoint Medical Center – Cardiac Telemetry Unit
Independence, MO
08.2017 - 07.2018
  • Monitored 6–8 cardiac patients using telemetry equipment, including lead placement and continuous rhythm assessment to detect abnormalities.
  • Recorded and evaluated vital signs such as blood pressure, pulse, respiratory rate, and oxygen saturation to identify early clinical changes.
  • Responded promptly to 30+ emergencies, performing CPR and AED interventions to stabilize patients.
  • Assisted with wound care and dressing changes, supporting post-operative recovery for cardiac surgery patients.
  • Maintained calm under pressure and facilitated clear, consistent communication among interdisciplinary healthcare teams.

Registered Nurse

Citizens Memorial Healthcare – Medical-Surgical Unit
Bolivar, MO
02.2016 - 07.2017
  • Assisted 8–10 patients daily with activities of daily living (ADLs) including hygiene, dressing, toileting, ambulation, and feeding to promote comfort and preserve patient dignity.
  • Monitored and documented vital signs such as blood pressure, pulse, temperature, respiratory rate, and oxygen saturation, promptly reporting any changes for early intervention.
  • Adhered to infection control standards and PPE protocols to ensure a safe environment for patients and staff.
  • Repositioned and transferred patients safely to prevent pressure ulcers and support mobility goals.
  • Accurately charted patient care activities, behavioral observations, and clinical changes using electronic health record (EHR) systems.
  • Built trust and cooperation with patients and families through empathetic communication and consistent, compassionate care.

Education

Associate Degree - Nursing

Southwest Baptist University
Bolivar, MO

Skills

  • Activities of Daily Living (ADLs): Hygiene, dressing, grooming, toileting, feeding
  • Mobility & Safety Support: Patient transfers, ambulation, use of gait belts and Hoyer lifts
  • Vital Signs Monitoring: Temperature, pulse, blood pressure, respiratory rate, oxygen saturation
  • Infection Control: Hand hygiene, PPE use, standard precautions, environmental safety
  • Emergency Response: CPR, AED, rapid intervention during patient decline
  • Behavioral Observation: Monitoring mood and behavior, reporting changes accurately
  • Crisis Intervention: De-escalation strategies, mental health safety checks
  • EKG & Telemetry Monitoring: Lead placement, rhythm recognition, cardiac alerts
  • Documentation: EHR charting (Epic, Cerner, Meditech), behavioral and clinical reporting
  • Communication: Patient education, family support, team collaboration
  • Time Management: Task prioritization, workflow coordination, adaptability under pressure
  • Range of Motion (ROM): Assisting with exercises to support mobility and rehab goals
  • EHR Systems: Epic, Cerner, Meditech
  • Telemetry Monitoring Systems
  • Medical Equipment: Wheelchairs, Hoyer lifts, gait belts, pulse oximeters, blood pressure monitors
  • Communication Tools: Google Workspace, Microsoft Office Suite

Certification

  • Registered Nurse, Compact License (Active)
  • Basic Life Support (BLS)

Timeline

Client Support Specialist

ROAS Partners
07.2023 - Current

Travel Nurse

Ozarks Healthcare
08.2021 - 01.2022

ICU Nurse

Golden Valley Medical Center – Intensive Care Unit
11.2018 - 10.2019

Behavioral Health Nurse

Lakeland Behavioral Health
08.2018 - 11.2019

Telemetry Nurse

Centerpoint Medical Center – Cardiac Telemetry Unit
08.2017 - 07.2018

Registered Nurse

Citizens Memorial Healthcare – Medical-Surgical Unit
02.2016 - 07.2017

Associate Degree - Nursing

Southwest Baptist University

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