Esther Torres Marquez
Lancaster,PA
Summary
Dedicated Allied Health AAS student with a concentration in Radiologic Technology, driven by a strong passion for entering the healthcare field. Offers hands-on experience in customer service and sales, demonstrating effective communication with diverse clients, upselling products, and ensuring customer satisfaction. Background includes food preparation and sales, showcasing excellent product knowledge, meticulous attention to detail, and strict adherence to safety standards. Eager to leverage educational achievements and customer service expertise in a healthcare role that integrates scientific knowledge with exceptional interpersonal skills. Bilingual in Spanish and English.
Overview
3
3
years of professional experience
Work History
Queen Grocery & Deli
Cashier Manager
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Administered comprehensive financial oversight to maintain fiscal responsibility and enhance organizational efficiency.
- Increased sales by 10%".
Counter Attendant
Valerio’s Food Market
12.2023 - 03.2024
- Managed meal preparation for a diverse clientele of over 70, guaranteeing uniformity in flavor and adherence to recipe specifications.
- Monitored and enforced food safety standards to guarantee safe handling of customer meals.
- Executed detailed order entry for more than 50 clients, carefully accommodating special requests and dietary restrictions to ensure compliance with individual preferences.
- Streamlined communication and cooperation with two team members to optimize kitchen efficiency.
Customer Service Seller
Royal Prestige
05.2023 - 09.2023
- Provided product information and support to over 50 customers daily, ensuring clarity and addressing inquiries.
- Identified customer needs and effectively upsold products to achieve a 10% increase in sales.
- Coordinated the arrangement of pamphlets and magazines to effectively promote products to a daily audience of 40 customers.
- Analyzed and communicated comprehensive information regarding more than 100 kitchen products, highlighting key features and pricing structures.
- Streamlined scheduling and website management for enhanced efficiency. Facilitated meeting coordination and established payment methods for consistent monthly revenue.
- Educated clients on revenue generation opportunities with Royal Prestige and associated benefits.
Education
No Degree - Radiologic Tech Concentration
HACC-Lancaster Campus
Lancaster, PA06-2027
High School Diploma -
Community Academy of Philadelphia
1100 E Erie Ave, Philadelphia, PA 19124 06-2024
Skills
- Efficient food assembly
- Thorough in quality assurance
- Food safety management
- Effective team engagement
- Customer partnership
- Strategic marketing
- Sales experience
- Skilled in utilizing Google Slides for effective visual communication
- Experienced with Google Docs
- Skilled in data management using Google Sheets
- Skilled in Microsoft Word formatting and editing
- Effective visual communication using PowerPoint
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Queen Grocery & Deli
Cashier Manager
01.2025 - Current
Counter Attendant
Valerio’s Food Market
12.2023 - 03.2024
Customer Service Seller
Royal Prestige
05.2023 - 09.2023
No Degree - Radiologic Tech Concentration
HACC-Lancaster Campus
High School Diploma -
Community Academy of Philadelphia