Kathleen Hagen
Walmart
Casper,WY
32
years of professional experience
Dedicated grocery associate with 30 years of experience in customer engagement and food safety. Detail-oriented professional with extensive experience in online grocery and deli operations. Proven ability in order accuracy, inventory management, and maintaining high food safety standards while adapting to changing environments. Reliable professional known for strong order accuracy, excellent customer service skills, and an ability to ensure a positive shopping experience.
Work History
Online Grocery Associate, Deli-Associate, & Sales
31 Years 11 Months- Assisted customers with online grocery orders, ensuring accurate selections and timely deliveries.
- Managed inventory levels for online products, minimizing stock discrepancies and improving availability.
- Collaborated with team members to optimize order-picking processes, enhancing operational efficiency.
- Trained new associates on grocery fulfillment procedures, promoting knowledge sharing and teamwork.
- Prepared high-quality deli products ensuring freshness and compliance with food safety standards.
- Operated slicing machines and scales to efficiently process customer orders.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, tracking stock levels, and minimizing waste.
- Trained new associates on proper food handling techniques and equipment operation.
- Collaborated with team members to maintain cleanliness and organization in deli area.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma
No Degree - Nursing
Skills
Order accuracy
Efficient packing
Online order tracking
Adaptability to change
Safe lifting techniques
Online order processing
Upbeat and outgoing attitude
Food safety
Safe food handling practices
Cleaning and sanitizing
Customer engagement
Workplace safety
Proper food handling
Accurate money handling
Meat slicing expertise
Strong work ethic
Honesty and integrity
Timeline
Online Grocery Associate, Deli-Associate, & Sales
Walmart
07.1994 - 06.2026Read More
Casper College
No Degree from Nursing
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Natrona County High School
High School Diploma
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