Skilled in managing administrative functions and optimizing operations. Improved file management systems for faster document retrieval and enhanced office efficiency. Maintains confidentiality of sensitive information while supporting team members across multiple projects.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Detention Officer
Graham County Adult Detention
Safford, Arizona
01.2008 - 01.2015
Supervised inmate housing areas at adult detention facility
Monitored security cameras and perimeter activity during assigned shifts
Conducted inmate counts, searches, and contraband inspections
Escorted detainees to court, medical, and intake locations
Prepared incident reports and shift logs for detention records
Enforced jail rules, safety procedures, and inmate behavior standards
Applied restraints and maintained control during disruptive inmate situations
Communicated with staff, law enforcement, and visitors on detention matters
Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
Provided support and assistance to fellow officers during emergency situations.
Served meals in a timely manner while enforcing mealtime regulations for inmates.
Monitored inmate behavior to ensure compliance with facility regulations and procedures.
Escorted inmates from one area of the detention center to another safely and securely.
Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
Followed daily routine schedule and took head counts of all inmates in assigned cell block.
Maintained records of incident reports and daily logs to document inmate activity.
Responded quickly and effectively to any medical emergencies that arose within the facility.
Participated in training sessions designed to improve job performance or learn new techniques.
Captured fingerprints and photographs of incoming and released inmates for identification purposes.
Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
Medical Assistant
Mt Graham Family Practice
Safford, Arizona
08.2007 - 05.2008
Greeted patients and prepared exam rooms at family practice clinic.
Recorded vital signs and updated patient charts for providers.
Assisted physicians with examinations, procedures, and treatment setup.
Managed appointment scheduling and coordinated patient follow-up calls.
Refilled supplies and maintained clean, organized clinical work areas.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Volunteer Firefighter
San Carlos Fire Department
Atlas, Az
09.2004 - 05.2005
Responded to emergencies with San Carlos Fire Department crews and apparatus
Operated hoses, ladders, and rescue equipment during incident scenes
Performed station duties, equipment checks, and apparatus readiness
Communicated with other members of the team to coordinate activities at a scene.
Interacted professionally with victims, witnesses and other personnel associated with an incident.
Maintained records of incident reports, vehicle maintenance logs and call logs.
Education
Medical Assistance Certification - Medical Laboratory Science
Eastern Arizona College
Thatcher, AZ
09.2005 - 05.2007
Ft Thomas High School
Ft. Thomas, AZ
Skills
Inmate supervision
Jail security
Incident reporting
Contraband screening
Records management
Critical thinking
Teamwork
Verbal communication
Time management
Administration and management
Organizational skills
Supervisory skills
Team collaboration
HIPAA compliance
Medical administration
Attention to detail
Patient relations
Computer skills
Timeline
Detention Officer
Graham County Adult Detention
01.2008 - 01.2015
Medical Assistant
Mt Graham Family Practice
08.2007 - 05.2008
Medical Assistance Certification - Medical Laboratory Science