Estrella Garcia
Lyft
Urbana,IL
10
years of professional experience
Dynamic and results-driven professional with a clean driving record and strong customer service skills, honed at Lyft and DoorDash. Proven ability to manage time effectively and solve problems, ensuring timely deliveries and high customer satisfaction. Recognized for adaptability and teamwork in fast-paced environments, consistently exceeding performance expectations.
Work History
Contract Driver
1 Year 11 Months- Navigated passengers safely using app-based dispatch and GPS routing.
- Maintained clean, well-serviced vehicle to support reliable ride experiences.
- Communicated professionally with riders to confirm destinations and resolve trip concerns.
- Followed traffic laws, safety procedures, and local driving regulations.
DoorDash Delivery Driver
2 Years 1 Month- Picked up orders from restaurants and delivered meals promptly using DoorDash app instructions.
- Navigated optimized routes to maintain timely deliveries and reliable customer service.
- Verified order accuracy before departure to reduce delivery issues and customer complaints.
- Communicated with customers regarding delivery status, special instructions, and drop-off preferences.
Picker and Packer
3 Years- Picked customer orders using RF scanners and handheld devices for accurate fulfillment.
- Packed merchandise securely to prevent damage during sorting and shipment.
- Verified item counts, sizes, and product codes against order tickets for accuracy.
- Sorted packages by route, destination, and carrier requirements to support outbound flow.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Picker and Packer
2 Years 11 Months- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked customer orders using RF scanners and handheld devices for accurate fulfillment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Picked and packed order items.
Education
Massage Therapy - Physiology
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Safe driving practices
Punctual and reliable
Punctuality
Relationship building
Decision-making
Team collaboration
Timeline
Contract Driver
Lyft
10.2024 - 09.2026Read More
DoorDash Delivery Driver
DoorDash
09.2022 - 10.2024Read More
Picker and Packer
Kohls Distribution Center
08.2019 - 08.2022Read More
Picker and Packer
GNC
09.2016 - 08.2019Read More
Illinois School of Health Careers
Massage Therapy from Physiology
Read More