Estrella Montiel Mendoza
Lawrence,KS
Summary
Compassionate case manager with experience at Johnson County Mental Health Center and Department of Corrections at Sedgwick County, skilled in crisis intervention and client advocacy. Proven ability to empower youth through effective communication and conflict resolution, fostering positive relationships and achieving personal goals. Bilingual in English and Spanish, enhancing service delivery and support for diverse populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager -Adolescent Outpatient Addiction Services
Johnson County Mental Health Center
06.2025 - Current
- Person Centered Case Management
- Strength Assessment
- Help client in personal goals
- Attend drug treatment court or diversion court to advocate for client
- Complete referral process by taking calls, scheduling client and completing paperwork with client and parent
Behavioral Health Specialist
Johnson County Mental Health Center
07.2024 - 06.2025
- Teaches, coaches and provides guidance and support on various skills to enable productive lives of individuals; assists youth with managing their emotions; developing positive coping skills; and maintains a positive and effective relationship with clients, families, and additional service providers.
- Provides crisis interventions and documentation of mental and physical conditions.
Intensive Supervision Officer 1 Facilitator
Sedgwick County Department of Corrections: Evening Reporting Center
03.2023 - 05.2024
- Provide direct services to juvenile and adult clients, including case management and facilitation of groups.
- Built rapport and motivated clients to effectively manage conflict.
- Performed pat-down searches and screening with a metal detectors upon entering the facility.
- Planned lessons and material for the day.
Correction Officer
Juvenile Detention Facility
03.2022 - 03.2023
- Supervised and monitored the care and security of juveniles.
- Behavior modification, control and modeling of pro social attitudes, beliefs and values.
- Reviewed reports to maintain awareness of client's activities within the facility.
- Initiate consequences when clients violate rules. Write disciplinary reports.
Education
Masters - Counseling Clinical Mental Health
MidAmerica Nazarene University
Olathe, Kansas05-2027
Bachelor of Arts - Criminal Justice, Sociology and Social Service
Friends University
Wichita, Kansas01.2022
Associate Degree - Social and Science Behavior
Los Angeles Harbor College
Wilmington, CA01.2019
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA06-2017
Skills
- Fluent in English and Spanish
- Behavioral health and management
- Conflict management and resolution
- Patient monitoring and observation
- Communication and documentation
- Mandt and de-escalation training
- Cleanliness and organization
- Team collaboration
- Client advocacy
- Staff education and training
- Client empowerment
- Performance tracking
- Crisis intervention
- Case management
- Conflict resolution
- Group facilitation
- Emotional support
- Empathy and compassion
Certification
- First Aid and CPR
- Mandt and de-escalation training
- General Interpreter
- Person Centered Case Management - In process
Timeline
Case Manager -Adolescent Outpatient Addiction Services
Johnson County Mental Health Center
06.2025 - Current
Behavioral Health Specialist
Johnson County Mental Health Center
07.2024 - 06.2025
Intensive Supervision Officer 1 Facilitator
Sedgwick County Department of Corrections: Evening Reporting Center
03.2023 - 05.2024
Correction Officer
Juvenile Detention Facility
03.2022 - 03.2023
Masters - Counseling Clinical Mental Health
MidAmerica Nazarene University
Bachelor of Arts - Criminal Justice, Sociology and Social Service
Friends University
Associate Degree - Social and Science Behavior
Los Angeles Harbor College
High School Diploma -
Synergy Quantum Academy