Estrella Palacios
Lawrenceville,GA
Summary
My name is Estrella, I have worked in different kinds of fields. I have years of hands on experience, I am a hard working employee with costumer service, multitasking skills and devoted to giving costumers and clients a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales and Marketing
Atlanta Truck Center
Atlanta, Georgia
03.2024 - Current
- Supported sales and marketing initiatives by scheduling client events.
- Developed and implemented long-term strategic plans for sales and marketing teams.
- Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
- Monitored expenses associated with the event planning process.
Dealership Receptionist
Atlanta Truck Center
Atlanta, Georgia
11.2023 - Current
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments.
- Identified areas where processes could be improved or automated within the CRM system.
- Answered and directed incoming calls using multi-line telephone system.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Financial Services Receptionist
Primerica
Norcross , Ga
10.2022 - 06.2023
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed company database and ensured the accuracy of contact information.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
High School Diploma -
Brookwood High School
Snellville, GA05.2023
Skills
- Time Management
- Customer Service
- Marketing aptitude
- Professional and polished presentation
- Data entry
- Phone etiquette
- Microsoft powerpoint, excel, and Word
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales and Marketing
Atlanta Truck Center
03.2024 - Current
Dealership Receptionist
Atlanta Truck Center
11.2023 - Current
Financial Services Receptionist
Primerica
10.2022 - 06.2023
High School Diploma -
Brookwood High School