Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Estrella  Palacios

Estrella Palacios

Lawrenceville,GA

Summary

My name is Estrella, I have worked in different kinds of fields. I have years of hands on experience, I am a hard working employee with costumer service, multitasking skills and devoted to giving costumers and clients a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Sales and Marketing

Atlanta Truck Center
Atlanta, Georgia
03.2024 - Current
  • Supported sales and marketing initiatives by scheduling client events.
  • Developed and implemented long-term strategic plans for sales and marketing teams.
  • Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
  • Monitored expenses associated with the event planning process.

Dealership Receptionist

Atlanta Truck Center
Atlanta, Georgia
11.2023 - Current
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Scheduled and confirmed appointments.
  • Identified areas where processes could be improved or automated within the CRM system.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Updated and recorded customer or client information to maintain accounts.

Financial Services Receptionist

Primerica
Norcross , Ga
10.2022 - 06.2023
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed company database and ensured the accuracy of contact information.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Education

High School Diploma -

Brookwood High School
Snellville, GA
05.2023

Skills

  • Time Management
  • Customer Service
  • Marketing aptitude
  • Professional and polished presentation
  • Data entry
  • Phone etiquette
  • Microsoft powerpoint, excel, and Word

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales and Marketing

Atlanta Truck Center
03.2024 - Current

Dealership Receptionist

Atlanta Truck Center
11.2023 - Current

Financial Services Receptionist

Primerica
10.2022 - 06.2023

High School Diploma -

Brookwood High School
Estrella Palacios