Estrella Robledo
Tyler,TX
Summary
I am an experienced customer service, sales and management representative who works effectively with diverse groups of people by establishing long lasting relationships with fellow employees and clients. I am able to accomplish this through effective communication skills, both written and verbal, coupled with the positive attitude that I possess. I am excited about learning opportunities and advancements that your company may offer.
Overview
9
9
years of professional experience
Work History
Dispatching Service
Estrella Robledo
09.2011
- Book and dispatch freight for carriers (I've had up to 13 carriers at once), negotiate rates with brokers or customers, oversee that carrier/material gets loaded and from point A to point B, guide carriers if lost and assist with any delays or load information problems, invoice loads and keep track of paperwork, assist in renewing operating authority, paying road taxes, insurance renewal, anything you can think of that deals with the transportation of material I've probably dealt with
- I go above and beyond my job description I have helped drivers find mechanic shops, road side assistance, restaurants, truck stops, anything I can do to help the driver I have done
- I perform good under pressure and stressful situations I am a good multi-tasker.
Property Manager/Leasing Agent
Oxford Pointe Apartments
12.2005 - 09.2014
- Keep track of daily transactions and make daily deposits, supervise 5 property employees and 152 apartment units, design newspaper ads to promote our property, present bi-weekly payroll for employees and contractors, develop reports to keep track of monthly activity, schedule contractors for the property ex
- A/c repair, plumbing, electrical; carpet and painting are a few examples of the many contractors the property uses, increased resident satisfaction by meeting their needs, increased % occupied and leased by promoting good marketing skills, type and explain TAA rental contract, phone operator
Education
Pursued general studies -
Tyler Junior College
12.2005
High School Diploma -
Robert E. Lee High School
05.2004
Skills
- Bi-lingual (Spanish and English) - read, write, and speak
- Familiar with Windows, Word, Excel, Truckstopcom
- Work well under pressure
- Fast learner
- Self-taught in the transportation industry
References
- E.S Foxx Solutions, Kyle Redden, 859-991-1794, kyle@esfoxxsolutions.com
- E.S Foxx Solutions, Jimmy Paskal, 859-743-5053, jimmy@esfoxxsolutions.com
- Landstar Inc, Angelia Garrett, 903-288-9796, angelia.garrett@landstarmail.com
- Brock Transportation, Danny Vasques, 870-826-3926, dannyv@brockweb.com
- Bubba's Wholesale Pipe, Albert Bubba Jenkins, 432-528-5466, bjenkins33@yahoo.com
- Online Freight, June Mearns, 817-243-8439, txship@yahoo.com
- DSV, Wade Newton, 737-256-8060, newtonlogistics123@gmail.com
Languages
Spanish
Full Professional
Timeline
Dispatching Service
Estrella Robledo
09.2011
Property Manager/Leasing Agent
Oxford Pointe Apartments
12.2005 - 09.2014
Pursued general studies -
Tyler Junior College
High School Diploma -
Robert E. Lee High School