Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Estreya Benavidez

Freeport,NY

Summary

Supported team efforts through meticulous organization and collaboration. Managed multiple projects effectively with attention to detail and accuracy. Assisted in prioritizing tasks while maintaining a positive and dependable work ethic.

Overview

7
7
years of professional experience

Work History

Merchandise Operations Assistant

Sweet Wink
Oceanside, NY
09.2025 - Current
  • Maintained accurate inventory records using warehouse management systems.
  • Organized stock in designated storage areas, optimizing space and accessibility.
  • Maintained a clean work environment, ensuring compliance with company health and safety requirements.
  • Conducted routine cycle counts to maintain accurate inventory records and reduce discrepancies between physical stock levels and system data.
  • Kept track of damaged goods or returned items; facilitated proper disposition according to company policies.
  • Facilitated timely order fulfillment, coordinating closely with shipping team members for efficient delivery of products.

Shift Leader

Pita Bowl
Merrick, NY
08.2025 - 02.2026
  • Supervised daily operations, ensuring efficient workflow and adherence to service standards.
  • Trained and mentored team members on food preparation techniques and customer service excellence.
  • Implemented inventory management practices, reducing waste and optimizing stock levels.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Conducted regular quality checks on food items, maintaining high standards of safety and freshness.

Medical Assistant

Phoenix Medical Services
Rockville Centre, NY
07.2024 - 02.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Assistant Manager

Just Salad
Oceanside, NY
02.2024 - 10.2024
  • Led team to enhance operational efficiency and improve customer service standards.
  • Developed training programs to onboard new staff and ensure consistency in service quality.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Store Manager

Healthy Meals Direct
Freeport, NY
03.2023 - 07.2024
  • Assisted customers by greeting them and providing quality service expectations.
  • Familiarized with products to address inquiries and offer recommendations.
  • Supported new employees by demonstrating tasks and providing coaching during daily operations.
  • Organized and replenished utensils and condiments in designated areas for guest accessibility.
  • Responded to guest needs, questions, or concerns to enhance onboard experience.
  • Forwarded issues or complaints to appropriate supervisor or manager for resolution.
  • Restocked condiments, beverages, and supplies while ensuring cleanliness of service areas.

Jewelry Sales Associate

Jewelers Pavilion
Levittown, NY
07.2022 - 04.2023
  • Completed store opening and closing procedures as per company guidelines.
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Informed customers of current store promotions to encourage additional sales purchases
  • Utilized bilingual skills to help other sales associates close sales with Spanish-speaking customers whenever needed.

Deli Clerk

Smith Street Deli
Merrick, NY
01.2022 - 07.2022
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Ensured food safety, adhering to proper storage and handling procedures.
  • Provided exceptional service, addressing customer inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth operations during peak hours.

Crew Team Member

McDonald's Restaurant
Merrick, NY
05.2019 - 01.2022
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures
  • Performed serving, cleaning and stocking to high standards and provided excellent

customer satisfaction

  • Accurately operated cash register to process customer pavments
  • Worked front counter, drive-thru and other areas
  • Took orders, prepared meals, and collected payments.

Education

Nassau Community College
Garden City, NY

Freeport High School
Freeport, NY
06.2022

Skills

  • Provided efficient service to customers across various needs
  • Conducted assessments to identify customer needs
  • Supported retail sales activities to enhance store performance
  • Practiced food handling safety protocols diligently
  • Maintained cleanliness and sanitation standards in food areas
  • Memorized menu items to assist customers effectively
  • Engaged customers to create a welcoming environment
  • Handled cash transactions with accuracy
  • Demonstrated telephone etiquette during customer calls
  • Resolved problems efficiently to ensure customer satisfaction
  • Delivered excellent customer service consistently
  • Committed to ongoing improvement in any environment
  • Always able to maintain a constructive attitude in all circumstances
  • Adaptable and quick to learn new tasks

Languages

English
Native or Bilingual
Spanish
Full Professional

Additional Information

I have a Food Service Managers Training Course Certification that is valid til September 30, 2028.

Timeline

Merchandise Operations Assistant

Sweet Wink
09.2025 - Current

Shift Leader

Pita Bowl
08.2025 - 02.2026

Medical Assistant

Phoenix Medical Services
07.2024 - 02.2025

Assistant Manager

Just Salad
02.2024 - 10.2024

Store Manager

Healthy Meals Direct
03.2023 - 07.2024

Jewelry Sales Associate

Jewelers Pavilion
07.2022 - 04.2023

Deli Clerk

Smith Street Deli
01.2022 - 07.2022

Crew Team Member

McDonald's Restaurant
05.2019 - 01.2022

Nassau Community College

Freeport High School
Estreya Benavidez