Esvin Bautista
Texas Roadhouse
Covington,KY
3
years of professional experience
Motivated professional with experience in hospitality, skilled in training new staff and enhancing guest satisfaction. Strong multitasking ability and a team player mentality, ready to contribute to a positive dining experience.
Work History
Host, Carry Out
2 Years 7 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Collaborated with servers to communicate guest needs and enhance service quality.
- Trained new hosts on operational procedures and customer service standards.
- welcome each guest with a friendly attitude and always maintain a positive attitude even during difficult situations.
Crew Member
7 Months- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Operated cash register, accurately processing customer transactions and handling payments.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Foreign language skills
Customer engagement
Cleaning and sanitation
Payment processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Host, Carry Out
Texas Roadhouse
03.2024 - CurrentRead More
Crew Member
McDonald's
08.2023 - 03.2024Read More
Holmes High School
High School Diploma
Read More