Esvin Bautista
Covington,KY
Summary
Motivated professional with experience in hospitality, skilled in training new staff and enhancing guest satisfaction. Strong multitasking ability and a team player mentality, ready to contribute to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Host, Carry Out
Texas Roadhouse
Fort Wright Ky
03.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Collaborated with servers to communicate guest needs and enhance service quality.
- Trained new hosts on operational procedures and customer service standards.
- welcome each guest with a friendly attitude and always maintain a positive attitude even during difficult situations.
Crew Member
McDonald's
Latonia, KY
08.2023 - 03.2024
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Operated cash register, accurately processing customer transactions and handling payments.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
Education
High School Diploma -
Holmes High School
Covington KySkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Foreign language skills
- Customer engagement
- Cleaning and sanitation
- Payment processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Host, Carry Out
Texas Roadhouse
03.2024 - Current
Crew Member
McDonald's
08.2023 - 03.2024
High School Diploma -
Holmes High School