Ethan Adkisson
Wake Forest,NC
Summary
Detail-oriented professional with a B.S. in Business Administration and experience in auditing, asset verification, and customer service. Proven ability to enhance operational efficiency through effective training and strong communication in fast-paced environments. Eager to contribute attention to detail and process discipline to support quality operations.
Overview
8
8
years of professional experience
Work History
Certified Trainer
Chick-fil-A
Wake Forest, NC
02.2024 - Current
- Coached team members to promote consistency, accuracy, and strong customer service outcomes.
- Trained team members on standard procedures and daily workflows to enhance operational efficiency in a fast-paced environment.
- Supported team communication and ensured smooth operations during high-volume shifts to maintain service quality.
Facilities & Operations Intern
Oak Ridge National Laboratory
Oak Ridge, TN
08.2023 - 12.2023
- Conducted asset audits by verifying physical equipment against CMMS records.
- Verified records to support maintenance planning and enhance operational efficiency.
- Documented discrepancies and updates in Excel, enhancing data accuracy and system reliability.
Owner
eBay Store
01.2019 - 09.2023
- Developed marketing strategies to increase store visibility and customer engagement.
- Ensured timely, accurate order fulfillment to improve customer satisfaction.
- Coordinated inventory, ordering, listings, shipping, pricing, and customer communication to enhance operational efficiency.
- Managed inventory levels and product listings in the online marketplace.
- Handled customer inquiries and resolved issues through effective communication.
Laborer
Inman Plumbing
Rockwood, TN
03.2021 - 07.2021
- Maintained cleanliness and organization of job sites for efficient workflow.
- Assisted plumbers with installations and repairs of plumbing systems.
- Operated hand tools and power equipment safely and effectively.
Laborer
LaddScapes
Harriman, TN
05.2020 - 08.2020
- Assisted with pool installation projects in a team-based work environment.
- Gained experience in customer-facing operations and field support.
Education
Master of Arts - Intercultural Studies
Southeastern Baptist Theological Seminary
Wake Forest, NC08-2026
B.S. - Business Administration
Tennessee Tech University
Cookeville, TNAssociate Degree -
Roane State Community College
Harriman, TNSkills
- Training
- Auditing
- Data Verification
- Microsoft Excel
- Record keeping
- Inventory Management
- Process Tracking
- Customer service
- Communication
- Problem-solving
- Leadership
- Teamwork
- Attention to Detail
- Adaptability
Timeline
Certified Trainer
Chick-fil-A
02.2024 - Current
Facilities & Operations Intern
Oak Ridge National Laboratory
08.2023 - 12.2023
Laborer
Inman Plumbing
03.2021 - 07.2021
Laborer
LaddScapes
05.2020 - 08.2020
Owner
eBay Store
01.2019 - 09.2023
Master of Arts - Intercultural Studies
Southeastern Baptist Theological Seminary
B.S. - Business Administration
Tennessee Tech University
Associate Degree -
Roane State Community College