Summary
Overview
Work History
Education
Skills
Voluntary Experience
Accomplishments
Certification
References
Timeline
Generic
Ethan Aguilar

Ethan Aguilar

San Antonio

Summary

Dynamic Customer Service Assistant with proven expertise at HEB, excelling in high-pressure environments. Skilled in problem-solving and adept at handling refunds and cash transactions. Recognized for exceptional product knowledge and teamwork, consistently enhancing customer satisfaction through effective communication and quick thinking. Committed to delivering outstanding service and support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Assistant/Cashier

HEB
San Antonio
06.2016 - Current
  • Worked as a Customer Service Assistant/Cashier
  • Worked as a Estore Shopper
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Education

Bachelors - Business Administration

Texas A&M San Antonio
05.2025

Highschool Diploma - With High Honors

Harmony Science Academy
San Antonio

Associate of Arts Degree -

Northwest Vista College

Skills

  • Able to work in high intensity environments
  • Quick thinking
  • Problem solving
  • Professionalism
  • Computer skills
  • Microsoft Applications
  • Money handling
  • Multi-line phone systems
  • Refunds processing
  • Order and refund processing
  • Cash handling
  • Multitasking
  • Product knowledge
  • Teamwork
  • Employee coaching

Voluntary Experience

  • Helped clean and maintain park conditions, Morgans Wonderland
  • Volunteered to paint walls and set up classroom needs, Harmony School of Excellence San Antonio
  • Varsity Highschool Basketball

Accomplishments

  • Invited to Academic Honors Society at A&M San Antonio (2025)

Certification

  • Food Handling Safety License

References

References available upon request.

Timeline

Customer Service Assistant/Cashier

HEB
06.2016 - Current

Bachelors - Business Administration

Texas A&M San Antonio

Highschool Diploma - With High Honors

Harmony Science Academy

Associate of Arts Degree -

Northwest Vista College

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