Summary
Overview
Work History
Education
Skills
Timeline
Economics State Competition participation award
Generic

Ethan Alexander

CANTON,MS

Summary

Dynamic Front of House Employee at Chick-fil-A, recognized for enhancing customer satisfaction through exceptional service and clear communication. Demonstrated strong problem-solving skills and a positive demeanor while training new staff and maintaining a welcoming environment. Committed to operational excellence and fostering teamwork, ensuring seamless dining experiences even during peak hours.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chick-fil-A
03.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Associate of Arts - Computer Science

Holmes Community College
Ridgeland, MS
05-2025

High School Diploma -

Germantown Highschool
05-2023

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Positive demeanor
  • Attention to detail
  • Clear communication
  • New staff training

Timeline

Front of House Employee

Chick-fil-A
03.2024 - Current

Associate of Arts - Computer Science

Holmes Community College

High School Diploma -

Germantown Highschool

Economics State Competition participation award

I was chosen out of hundreds of people who took the economics test to participate in the State Economics Championship due to my scores being the highest out of my class. At this competition me and 3 fellow students grabbed 2nd place along with one of us on the team being awarded a 2500 dollar scholarship.

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