To thrive and grow in a career that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Parts Consultant
Penske Automotive
10.2021 - Current
Ordered parts from various distributors to fulfill demands.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Stocked and managed stock of parts.
Organized parts storage and stocked inventory according to established guidelines.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
Trained and mentored junior employees on regulations, best practices and performance strategies.
Process Assistant
Amazon
09.2020 - 10.2021
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Monitoring and mentoring of associates on productivity, quality and safety.
Yard Marshal
Amazon
11.2019 - 09.2020
Coordinate yard activities in an efficient manner such as checking in drivers, ensuring safe traffic flow through the yard, and communicating effectively with internal departments and external partners.
Develop a focused plan for arrival and placement of trailers, while keeping alert for exceptions and contingencies.
Coordinate with station operation managers, upstream transportation partners and carriers to ensure all trailers arrive and depart safely on time, and with accuracy.
Conduct yard audits and maintain accurate record of yard inventory.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Warehouse Associate
Amazon
06.2017 - 11.2019
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Performed inventory control, such as counting, and stocking merchandise.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as 50+ pounds.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Certified Mechanic - Motorcycle And Small Motor
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ
11.2013
Skills
Microsoft Excel and Word
Define Problems, Collect Data, and Create Solutions
Database Management System Software
Critical Thinking
Forklift Operation
Vendor and Customer Relations
Operations Management
Inventory Recordkeeping
Excellent Driving Record
Mechanical Troubleshooting
Verbal and Written Communication
Languages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Parts Consultant
Penske Automotive
10.2021 - Current
Process Assistant
Amazon
09.2020 - 10.2021
Yard Marshal
Amazon
11.2019 - 09.2020
Warehouse Associate
Amazon
06.2017 - 11.2019
Certified Mechanic - Motorcycle And Small Motor
Motorcycle Mechanics Institute A Div. of Universal Technical Institute