Summary
Work History
Education
Skills
Software Development Team Projects
Timeline
Generic

Ethan Aure

Salt Lake City,UT

Summary

Driven software engineering graduate with hands-on experience in software development, teamwork, and problem-solving. Proven ability to adapt to challenging environments, collaborate effectively, and deliver results. Eager to contribute technical expertise and dedication to innovative projects in dynamic team settings.

Work History

IT Technical Support Specialist

Morgan Stanley
South Jordan, Utah
06.2025 - Current
  • Provide Tier 1 technical support to global end-users across multiple time zones, resolving an average of 10 tickets per day via phone, email, and remote tools.
  • Consistently meet or exceed KPIs related to resolution time, customer satisfaction, and first-call resolution rate.
  • Monitor and triage global system outages or degradation events, assisting in root cause analysis, and user communications.

Education

Bachelor of Science - Software Engineering

Utah Valley University
USA, UT
05-2025

Skills

Languages and frameworks

  • Python
  • JavaScript
  • C
  • C#
  • Kotlin
  • HTML/CSS
  • SQL/SQLite

Development Tools:

  • Visual Studio
  • VS Code,
  • Git/GitHub
  • RESTful APIs

Methodologies:

  • Agile & Scrum
  • Object-Oriented Programming
  • Requirements analysis

Other:

  • Hardware/Software Troubleshooting
  • Cross-Platform Mobile Development
  • UI/UX Implementation

Software Development Team Projects

Mood Flow – Mental Health & Goal Tracking App
6-month team project | Team of 5 | Role: Developer & Scrum Master (1 sprint)

  • Designed and implemented cross-platform mobile app features using React Native and SQLite, ensuring offline data persistence.
  • Applied object-oriented principles to create modular, reusable components for input validation and UI design.
  • Quickly adapted to a new tech stack, learning both a new programming language and framework to contribute effectively to the project.

 

Task Genie – Mobile Task & Project Management App 

6-month team project | Team of 5 | React Native (Expo), Axios, SQLite

  • Designed and developed a cross-platform mobile app to manage tasks and projects with features such as goal-setting and progress tracking.
  • Implemented a clean and intuitive UI with themed components, tab navigation, and custom modal interactions for task/project creation.
  • Integrated local storage using SQLite to ensure offline access and user data persistence.
  • Added project filtering, date pickers, and visual goal progress indicators to enhance user productivity tracking.
  • Focused on scalability and maintainability with modular components and reusable input validation logic.

Timeline

IT Technical Support Specialist

Morgan Stanley
06.2025 - Current

Bachelor of Science - Software Engineering

Utah Valley University
Ethan Aure