Summary
Overview
Work History
Education
Skills
About me
Timeline
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Ethan Bavender

Frederick,MD

Summary

Responsible Server Assistant, Server, and Cashier adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

4
4
years of professional experience

Work History

Sever Assistant

Bonefish Grill
Frederick, MD
05.2023 - Current
  • Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
  • Communicated with hosts, servers and kitchen staff to prepare for and serve customers.
  • Set up tables and chairs for parties and large groups.
  • Carried food orders to specific restaurant tables and served guests.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Retrieved and transported dirty tableware to dishwashing area.
  • Cleared dishes after courses for prompt table maintenance.
  • Provided exceptional service to high volume of daily customers.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
  • Set up food and beverage trays and carts in anticipation of incoming orders.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Organized menus, silverware, and condiments at each table prior to seating guests.
  • Prepared coffee and tea according to customers' orders using proper brewing techniques.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Followed health code standards while handling food and beverage items.

Server

J&P Pizza in Spring Ridge
Frederick, MD
09.2021 - 06.2022
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Trained new employees on restaurant procedures and plating techniques.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cashier

Weis Markets Inc
Frederick, MD
03.2020 - 02.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Used suggestive selling techniques to promote add-on sales.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

High School Diploma -

Frederick Community College
Frederick, MD
05-2022

Skills

  • Hard working
  • Goal oriented
  • Team player
  • Responsible
  • Sense of urgency
  • Leadership
  • Outgoing
  • Positive
  • Problem solving
  • Self-awareness
  • Time management
  • Motivational
  • Customer service
  • Decision making

About me

Hobbies

  • Playing/watching sports (football, wrestling, baseball, and basketball)
  • Physical activity (Gym, running, hiking, and speed agility
  • Socializing with friends/family
  • Traveling

Characteristics 

  • Hardworking/work ethic
  • Responsible
  • Team player
  • Trustworthy
  • Kindhearted
  • Blunt

Timeline

Sever Assistant

Bonefish Grill
05.2023 - Current

Server

J&P Pizza in Spring Ridge
09.2021 - 06.2022

Cashier

Weis Markets Inc
03.2020 - 02.2021

High School Diploma -

Frederick Community College

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Ethan Bavender