Ethan Bavender
Frederick,MD
Summary
Hardworking professional with proven relationship-building and time-management skills in fast-paced environments. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
5
5
years of professional experience
Work History
Sever/ToGo Specialist
Firebirds Wood Fire Grill
Frederick, MD
09.2024 - 06.2025
- Kept food service and preparation areas clean and neat.
- Communicated professionally with customers, colleagues, and supervisors.
- Explained details for new menu items and daily specials.
- Listened to guest needs and responded promptly for personalized service.
- Accurately processed and packaged takeout and delivery orders to ensure quality and presentation.
- Provided friendly and professional customer service to guests picking up orders.
- Verified order accuracy and completeness before handoff to guests or delivery drivers.
- Operated point-of-sale (POS) system to enter orders and process various payment methods.
- Packaged food items to preserve temperature, freshness, and visual appeal.
- Resolved guest concerns promptly and professionally to ensure satisfaction.
Server Assistant
Bonefish Grill
Frederick, MD
05.2023 - 05.2024
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Set up tables and chairs for parties and large groups.
- Carried food orders to specific restaurant tables and served guests.
- Retrieved and transported dirty tableware to dishwashing area.
- Provided exceptional service to high volume of daily customers.
- Set up food and beverage trays and carts in anticipation of incoming orders.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Followed health code standards while handling food and beverage items.
Server
J&P Pizza in Spring Ridge
Frederick, MD
09.2021 - 06.2022
- Provided attentive and personalized table service in a high-volume, upscale casual dining environment.
- Accurately took guest orders and communicated special requests to the kitchen staff.
- Delivered food and beverages promptly while ensuring presentation and quality standards were met.
- Maintained in-depth knowledge of menu items, wine selections, and daily specials to assist guests with informed choices.
- Processed payments efficiently using POS system, handling cash, credit, and split transactions.
- Worked collaboratively with front-of-house and back-of-house teams to ensure smooth service flow.
- Managed multiple tables simultaneously while maintaining attention to detail and guest needs.
- Resolved guest concerns quickly and professionally to maintain satisfaction and brand standards.
Cashier
Weis Markets Inc
Frederick, MD
03.2020 - 02.2021
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used suggestive selling techniques to promote add-on sales.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
High School Diploma -
Frederick Community College
Frederick, MD05.2022
Skills
- Hard Working
- Goal Oriented
- Team player
- Responsible
- Sense of urgency
- Leadership
- Outgoing
- Problem solving
- Self-awareness
- Time management
- Customer service
- Decision making
Hobbies and Interests
- Playing/watching sports (football, wrestling, baseball, and basketball)
- Physical activity (Gym, running, and hiking
- Socializing with friends/family
- Cooking
- Traveling
Characteristics
- Hardworking/work ethic
- Responsible
- Team player
- Trustworthy
- Kindhearted
- Reliable
Timeline
Sever/ToGo Specialist
Firebirds Wood Fire Grill
09.2024 - 06.2025
Server Assistant
Bonefish Grill
05.2023 - 05.2024
Server
J&P Pizza in Spring Ridge
09.2021 - 06.2022
Cashier
Weis Markets Inc
03.2020 - 02.2021
High School Diploma -
Frederick Community College