Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Beale

Wichita,KS

Summary

Customer focused and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Assistant Manager

ABC Wine & Spirits
07.2013 - Current
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created customer experiences that encouraged follow up by leaving high rating reviews highlighting my personality and tenacity in helping however possible.
  • Monitored thousands in cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current awareness of consumer preferences. Personally motivated to stay knowledgeable in industry shifts.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Order Preparation and Receiving Associate

Hastings Entertainment Inc
09.2012 - 04.2013
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents. typically around one hundred boxes per shipment.

Sales Manager

Target Mobile
11.2011 - 07.2012
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Education

High School Diploma -

Wichita Northwest High School
Wichita, KS
05.2010

Skills

  • Negotiation
  • Monetary Transactions
  • Sales and Marketing
  • Staff Supervision
  • Time Management
  • Google Drive
  • Social Perceptiveness
  • Supplier Liaison

Timeline

Assistant Manager

ABC Wine & Spirits
07.2013 - Current

Order Preparation and Receiving Associate

Hastings Entertainment Inc
09.2012 - 04.2013

Sales Manager

Target Mobile
11.2011 - 07.2012

High School Diploma -

Wichita Northwest High School
Ethan Beale