Ethan Briedwell
Durant,OK
Summary
Confident training professional with demonstrated planning, strategic, and leadership abilities focused on organizational performance. Highly effective at educating people at all different skill levels.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Experience Manager
Choctaw Nation of Oklahoma
03.2024 - Current
- Analyzed guest data to identify trends and areas for improvement in service delivery.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
- Prepared reports on guest satisfaction levels and other metrics.
Human Resources Supervisor
Choctaw Nation of Oklahoma
11.2022 - 03.2024
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Developed strategic HR initiatives aligned with company goals for improved overall performance levels.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Human Resources Generalist
Choctaw Casino & Resort - Durant
05.2022 - 11.2022
- Provide personnel policy and procedure guidance to employees and management
- Administer new employee orientation
- Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
Senior Human Resources Representative
Choctaw Casino & Resort - Durant
09.2021 - 05.2022
- Designed comprehensive onboarding programs for new hires, ensuring smooth integration into company culture.
- Developed and implemented onboarding and orientation programs for new employees.
- Created and delivered HR training sessions to staff, managers and executives.
Dietary Manager
King's Daughters & Sons
01.2021 - 09.2021
- Promoted a culture of continuous improvement within the dietary department through ongoing assessment and modification of processes and procedures.
- Enhanced team productivity by providing regular training sessions on food safety, sanitation, and dietary guidelines.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
Operational Training Coordinator
Choctaw Nation of Oklahoma
01.2018 - 05.2020
- Enhanced employee performance by designing and implementing interactive training modules.
- Conducted needs assessments to determine skill gaps within the workforce and designed relevant training programs accordingly.
- Improved communication skills among employees through interactive workshops focused on active listening, empathy, and conflict resolution techniques.
Food and Beverage Trainer
Choctaw Casino & Resort - Durant
01.2017 - 01.2018
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed job-specific competencies and performance standards.
- Developed and initiated an associate training captain program throughout the entire Choctaw Nation of Oklahoma brand.
Education
Education
Southeastern Oklahoma State University
Durant, OKSkills
- Strategic Planning & Analysis
- Needs Assessment
- Metrics and Reporting
- Strategic thinker
- Change Management
- Task Prioritization
- Staff Development
- Organizational Development
- Operational Strategy
- Continuous Improvement
Certification
- THRP (Tribal Human Resource Professional)
- Human Resources: Motivation and Behavior
- Board Certified Credit Consultant
Timeline
Experience Manager
Choctaw Nation of Oklahoma
03.2024 - Current
Human Resources Supervisor
Choctaw Nation of Oklahoma
11.2022 - 03.2024
Human Resources Generalist
Choctaw Casino & Resort - Durant
05.2022 - 11.2022
Senior Human Resources Representative
Choctaw Casino & Resort - Durant
09.2021 - 05.2022
Dietary Manager
King's Daughters & Sons
01.2021 - 09.2021
Operational Training Coordinator
Choctaw Nation of Oklahoma
01.2018 - 05.2020
Food and Beverage Trainer
Choctaw Casino & Resort - Durant
01.2017 - 01.2018
Education
Southeastern Oklahoma State University
- THRP (Tribal Human Resource Professional)
- Human Resources: Motivation and Behavior
- Board Certified Credit Consultant
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