Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Ethan Craft

Hampton,VA

Summary

Highly motivated and dependable professional with a diverse background encompassing customer service, detailed physical labor, and adherence to strict protocols. Eager to leverage my proven work ethic, attention to detail, and ability to follow procedures to excel in a challenging, fulfilling professional environment

Overview

8
8
years of professional experience

Work History

Busser

Olive Garden
09.2024 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed various dishes to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Sales Associate

T-Mania
11.2023 - 08.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Outside and Lawn Sales Associate

Lowes Home Improvment
03.2023 - 11.2023
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Package Handler

Fed Ex Ground
03.2022 - 11.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Fuel Attendant

Wawa
12.2020 - 11.2021
  • Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
  • Ensured accurate transactions by diligently operating cash registers and processing various forms of payment.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.

Warehouse Worker

Cream O'Land Dairy
06.2017 - 09.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Education

High school diploma -

Rancocas Valley Regional Highschool
Mount Holly, NJ
06.2019

Skills

  • Shipping & Receiving

  • Warehouse Experience

  • Guest relations

  • Forklift

  • Inventory management

  • Dependability

  • Teamwork

  • Adaptability

  • Time management

  • Attention to detail

  • Clear communication

  • Money handling

Military Service

United States Air Force, United States, E-2, 11/01/19, 11/30/20, Applied extensive training in law enforcement and combat tactics to protect stateside and international bases., Patrolled via motorized vehicles, all-terrain vehicles and walking., Conducted operations using various light and heavy infantry weapons and tactics., Navigated terrain and roadways using a compass.

Timeline

Busser

Olive Garden
09.2024 - Current

Sales Associate

T-Mania
11.2023 - 08.2024

Outside and Lawn Sales Associate

Lowes Home Improvment
03.2023 - 11.2023

Package Handler

Fed Ex Ground
03.2022 - 11.2022

Fuel Attendant

Wawa
12.2020 - 11.2021

Warehouse Worker

Cream O'Land Dairy
06.2017 - 09.2019

High school diploma -

Rancocas Valley Regional Highschool

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