ETHAN CREED
Pasadena
Summary
Seasoned Commercial Property Manager with comprehensive history in property oversight, lease negotiations and tenant relations. Notable strengths include financial management, strategic planning, and team leadership to ensure smooth operations. Successfully enhanced property value and customer satisfaction in previous roles through implementing efficient processes and establishing solid client relationships.
Overview
15
15
years of professional experience
Work History
Commercial Property Manager
Silvestri Investments
Houston
09.2025 - Current
- Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
- Directed sales and marketing strategies that maximized rental income and improved occupancy rates across managed properties.
- Negotiated lease agreements with tenants, ensuring compliance with local laws and regulations.
- Collaborated with legal counsel to effectively resolve landlord-tenant disputes, ensuring compliance and minimizing potential liabilities.
- Conducted regular property inspections, identifying issues early and coordinating timely resolutions to maintain standards.
- Monitored cash flow of multiple properties while staying within budget constraints.
- Collaborated with vendors and contractors to optimize service delivery, enhancing operational efficiency across properties.
- Maintained detailed records on tenant leases, payments, deposits, move-ins and move-outs.
- Evaluated contractor bids to authorize construction projects, ensuring quality and cost-effectiveness within managed properties.
- Mentored junior property management staff, fostering skill development and ensuring adherence to best practices.
Property Manager
Satya, Inc.
01.2016 - 08.2025
- Manage a retail shopping center portfolio consisting of approximately 191,830 sq ft and one Office Building.
- Prepared monthly variance and delinquency reports, interacted daily with tenants, and reviewed properties weekly to ensure operational oversight.
- Yearly budget reviews. Monitor rent rolls for each property. Review lease agreements, amendments, and renewals on all tenants.
- Managed property operations by coordinating maintenance requests, ensuring timely responses and tenant satisfaction.
- Oversaw property maintenance and coordinated repairs efficiently.
- Collected monthly rent from tenants and assisted with maintenance issues to maintain property standards.
- Handled maintenance requests from tenants promptly.
- Trained new staff on property management procedures and systems to ensure effective onboarding and operational consistency.
Assistant Property Manager
Satya, Inc.
01.2011 - 01.2016
- Maintained accurate tenant records and fostered customer relations. Verified rent collection and produced monthly delinquency reports to identify payment issues.
- Assisted leasing agents in marketing vacant space and efficiently routed tenant service requests to ensure timely responses.
- Schedule site visits when necessary. Work with property manager to develop proactive teams.
- Sorted and categorized paperwork in a systematic filing system to enhance document retrieval and organization.
Education
Associate Degree -
San Jacinto College
Pasadena, TXSkills
- Property management
- Lease administration
- Occupancy rate improvement
- Rent collection
- Tenant relations
- Budgeting and reporting
- Financial management
- Marketing vacant space
- Property inspections
- Maintenance scheduling
- Experienced in contractor supervision
- Vendor management
- Task prioritization
- Proficient in verbal and written communication
- Vendor management
Accomplishments
- Maintained 80% or higher occupancy rate for entire length of employment.
- Obtained 8 contracts for capital improvements in 12 months.
- Increased NOI and overall revenue by 15-20% through efficient expense control and rent adjustments.
References
References available upon request.
Timeline
Commercial Property Manager
Silvestri Investments
09.2025 - Current
Property Manager
Satya, Inc.
01.2016 - 08.2025
Assistant Property Manager
Satya, Inc.
01.2011 - 01.2016
Associate Degree -
San Jacinto College