Summary
Overview
Work History
Education
Skills
Timeline
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Ebony Webb

Chicago,IL

Summary

I have over two years of experience with security and a combined five years of guest service experience with CPI certification, perc Card, Drug detection Training, Cpr and First Aid training

Overview

7
7
years of professional experience

Work History

Security Officer

UIC Hospital
Chicago, IL
05.2023 - Current
  • subdue patients to allow for the application of medication or physical restraints: assist in the application of four-point restraints to high-risk patients; perform special duty watch.
  • Manages conflict through negotiation.
  • Patrols campus buildings and grounds, including medical facilities, to observe security breaches or unsafe conditions. Answer disturbance calls, alarms, and initiates response action necessary to protect lives and property.
  • Responds to emergency situations and drills; administers emergency first: or CPR: performs fire control duties at small fires immediately notifying responsible parties and removing individuals from area.

Guard

Illinois Department Of Corrections
Chicago, IL
09.2022 - 04.2023
  • Maintained proper paperwork to provide accurate incident records.
  • Body search individuals in custody daily
  • Transported individuals in custody to medical care if needed
  • Maintained high levels of alertness throughout shifts.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Searched bags manually to identify prohibited items and contraband.

Security Officer

Allied Universal Security Services
Chicago, IL
12.2020 - 04.2023
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.

Guest Service Representative

Target
Chicago, IL
10.2019 - 03.2020
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Arranged special accommodations for guests to enhance visitor experiences.

Management Trainee

Taco Bell Restaurant
Chicago, IL
04.2017 - 10.2019
  • Learned company processes, procedures and employee role functions.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
  • Enhanced leadership abilities through training and hands-on task completion.

Guest Relations Associate

Field Museum
Chicago, IL
06.2017 - 08.2018
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
  • Managed guest check-in and check-out procedures, reservations and payments.

Education

High School Diploma -

Crane Medical Prep
Chicago, IL
06.2019

Skills

  • Reliability
  • Criminal law understanding
  • Vigilant and watchful
  • Security procedures knowledge
  • First aid certified
  • First Aid/CPR

Timeline

Security Officer

UIC Hospital
05.2023 - Current

Guard

Illinois Department Of Corrections
09.2022 - 04.2023

Security Officer

Allied Universal Security Services
12.2020 - 04.2023

Guest Service Representative

Target
10.2019 - 03.2020

Guest Relations Associate

Field Museum
06.2017 - 08.2018

Management Trainee

Taco Bell Restaurant
04.2017 - 10.2019

High School Diploma -

Crane Medical Prep

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Ebony Webb