Ethan Daniel Gonzalez

• Maintained garden area, sidewalks, public walkways of large cemetery.
• Performed weeding by hand or with garden hoe.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Utilized power tools and landscaping machines to maintain outdoor areas.
• Removed debris and waste from outdoor areas.
• Maintained gardening tools by replacing blades and fluids.

Cashier and Kitchen staff, Worked with costumer service and food prep

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Developed customer service policies and procedures to meet and exceed industry service standards.