Ethan Day
Pekin,IL
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ross Dress for Less
10.2025 - 01.2026
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Handled customer inquiries and resolved issues promptly to foster positive relationships.
- Maintained store appearance by organizing displays, restocking shelves, and ensuring cleanliness.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
Eagle Scout Project Leader
Boy Scouts
01.2024 - 08.2024
- Led project planning meetings to define objectives and timeline for Eagle Scout community service initiatives.
- Coordinated logistics for supplies and materials, ensuring timely availability for project execution.
- Developed safety protocols to ensure compliance with regulations during outdoor projects and activities.
- Trained team members on best practices for construction techniques and equipment usage, enhancing skills and efficiency.
- Engaged volunteers through effective communication, fostering teamwork and motivation during project activities.
- Facilitated conflict resolution among team members, promoting a collaborative environment throughout project lifecycle.
- Implemented feedback mechanisms to assess project effectiveness and identify areas for improvement post-completion.
- Collaborated closely with scout leaders to ensure alignment between organizational values and objectives of the Eagle Scout Project.
- Demonstrated leadership abilities by guiding a diverse group of individuals towards a common goal.
- Implemented effective time management strategies to keep the project on schedule from planning to completion.
- Managed resources wisely to complete the Eagle Scout Project within budget constraints.
- Provided mentorship to younger scouts, fostering their personal growth and development as potential future leaders in scouting programs.
Education
Associate of Science - Biology
Illinois Central College
East Peoria, IL05-2027
High School Diploma -
Pekin Community High School
Pekin, IL05-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Retail sales
- Cash handling
- Time management
Timeline
Retail Sales Associate
Ross Dress for Less
10.2025 - 01.2026
Eagle Scout Project Leader
Boy Scouts
01.2024 - 08.2024
Associate of Science - Biology
Illinois Central College
High School Diploma -
Pekin Community High School