Ethan Dougherty
Grand Haven,MI
Summary
To obtain an internship with a progressive organization which will allow me to further develop my business skills and better prepare me for full-time employment opportunities upon graduation. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Ordering Manager/Chef
American Dunes Golf Club
Grand Haven , MI
2021.07 - Current
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Organized special events such as conferences or training sessions for employees.
- Analyzed business performance data and forecasted business results for upper management.
- Recruited and trained new employees to meet job requirements.
Server
Eagles
Grand Haven , MI
2021.04 - 2022.10
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Presented menus and answered questions regarding items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Project-Based Course
ScrimmageSim
Kalamazoo , MI
- Participated in a new business simulation designed to operate like a major ERP system (e.g., SAP, Oracle)
- Participated in both individual and group scenarios that required the integration of operations, sales and investment decisions (both strategic and operational) to maximize company profit.
Education
Some College (No Degree) - Supply Chain Managment
Western Michigan University
Kalamazoo, MISkills
- Staff Development
- Business Development
- Expense Tracking
- Workforce Management
- Financial Management
- Strategic Planning
Affiliations
- Intramural Soccer
- Pickleball Club
Accomplishments
- Honors College
- Volunteer Work
- Deans List
Timeline
Ordering Manager/Chef
American Dunes Golf Club
2021.07 - Current
Server
Eagles
2021.04 - 2022.10
Project-Based Course
ScrimmageSim
Some College (No Degree) - Supply Chain Managment
Western Michigan University
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