Ethan Edlefsen
Las Vegas
Summary
Highly motivated and customer-focused hospitality professional with extensive experience in restaurant management and customer service with 10 years of hands-on experience in fast-paced, high-volume environments. Known for delivering exceptional guest experiences in stressful environments with a focus on luxury dining standards, team leadership, and guest satisfaction. Strong knowledge of front-of-house operations, upselling techniques, and POS systems. Proven leadership skills from prior management roles, including staff training, scheduling, and ensuring high service standards. Eager to bring energy, efficiency, and professionalism to a dynamic Las Vegas establishment.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
10 Barrel Brewing Co
04.2021 - 07.2025
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Catering and Events Manager
Rogue Valley Catering
02.2015 - 03.2021
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Successfully managed multiple simultaneous events without compromising quality or exceeding budget constraints.
- Increased repeat business from satisfied customers due to exceptional service delivery during events.
Grocery Manager
Smart Food Warehouse
04.2017 - 03.2021
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Education
High School Diploma -
South Medford
Medford, OR05.2018
Skills
- Easy to get along with
- Good with stressful environment
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Training and development background
- Strategic planning skill
- Process improvements
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- High volume dining
Timeline
Assistant General Manager
10 Barrel Brewing Co
04.2021 - 07.2025
Grocery Manager
Smart Food Warehouse
04.2017 - 03.2021
Catering and Events Manager
Rogue Valley Catering
02.2015 - 03.2021
High School Diploma -
South Medford
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