Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TRACEY GENNARO

LAS VEGAS,NV

Summary

* I have been in the hospitality field for 20 years. I am positive, energetic, enthusiastic, & committed to 100% customer satisfaction.

* Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

* Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Administrative Assistant/Med Spa Manager

Dermodality Skin Solutions/NALA Med Spa
Las Vegas, Nevada
10.2022 - 05.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Led spa tours for new members to familiarize guests with services provided.

Concierge

Veer Towers
Las Vegas, NV
04.2022 - 10.2022
  • Essential duties include answering multiple phone lines, assist all residents with their daily needs, re solving problems and concerns that residents may have in a timely manner

Guest Relations

Canyon Ranch Spa
Las Vegas, NV
07.2018 - 03.2021
  • Essential duties include answering phones, scheduling services for Spa Treatment's, Personal Trainers
  • Salon Services for Canyon Ranch Spa Las Vegas as well as Canyon Ranch Cruise Ships
  • Taking payme nts over the phone and answering all questions in a timely manner while still providing 4 Star Forbs stan dards to all guests.

Esthetician

Canyon Ranch Spa
Las Vegas, NV
05.2011 - 07.2018
  • Essential duties include performing professional quality facials by following protocols in accordance with performing esthetic services based on members/guests individual needs
  • Performing microdermabrasio n treatment, oxygen facials, chemical peels, full body waxing, eyelash tinting and eyebrow tinting
  • Other duties include skin care retail sales as well as educating guest on their skin and daily skin care regimen.

Esthetician

Salon Forte
Henderson, NV
03.2009 - 05.2011
  • Essential duties include performing professional quality facials by following protocols in accordance with performing esthetic services based on members/guests individual needs
  • Performing facials, make-up a pplication, full body waxing, eyelash tinting and eyebrow tinting
  • Other duties include skin care retail sal es as well as educating guest on their skin and daily skin care regimen.

Medical Esthetician

Forever Young Health
Henderson, NV
02.2008 - 03.2009
  • Essential duties include preparing clients for all services
  • Performing facials, chemical peels, microderma brasion, full body waxing, laser hair removal treatments, tattoo removal treatments, cellular tighten ing treatments, Max 7 LED treatments and assisting the Doctor in all laser lipo surgeries
  • Other duties inc luded follow up phone calls with all clients.

Esthetician

Club Sport Green Valley
Henderson, NV
05.2005 - 02.2008
  • Essential duties include performing professional quality facials by following protocols in accordance with performing esthetic services based on members/guests individual needs
  • Performing facials, make-up application, full body waxing, eyelash tinting and eyebrow tinting
  • Other duties include answering phone lines, scheduling future appointments, taking settlements, skin care retail sales as well as educati ng guest on their skin and daily skin care regimen.

Education

ESTHETICS PROGRAM, ROLLERS BEAUTY SCHOOL
01.2001

GREEN VALLEY HIGH SCHOOL
01.2000

OF NEVADA (CURRENT -

LICENSED ESTHETICIAN, STATE

Skills

  • Punctual and always on time for appointments
  • Ability to make decisions in a timely manner
  • High degree of resourcefulness and flexibility
  • Follows all protocols
  • Speaks clearly and confidently
  • Hard worker
  • Always finishes tasks
  • Follows direction carefully
  • Has respect for all individuals and work space
  • Positive energy
  • Easy to get along with
  • Great communication skills
  • Eager to learn

References

REFERENCES Employment Arturo Alverez Operations Director at Canyon Ranch Spa 10 years 7022719652 Aly Alonzo Canyon Ranch Guest Relations 4 Years 7024803269 Stacy Saccitella Cocktail Server 19 years 7026100131 Personal Jessica Cunningham Metro Police Department 28 Years 7023088289 Stan Roper Federal Air Marshall 19 years 7022057297 Tamara Pinegar Harrah's Entertainment 15 Years 7022384840

Timeline

Administrative Assistant/Med Spa Manager

Dermodality Skin Solutions/NALA Med Spa
10.2022 - 05.2024

Concierge

Veer Towers
04.2022 - 10.2022

Guest Relations

Canyon Ranch Spa
07.2018 - 03.2021

Esthetician

Canyon Ranch Spa
05.2011 - 07.2018

Esthetician

Salon Forte
03.2009 - 05.2011

Medical Esthetician

Forever Young Health
02.2008 - 03.2009

Esthetician

Club Sport Green Valley
05.2005 - 02.2008

ESTHETICS PROGRAM, ROLLERS BEAUTY SCHOOL

GREEN VALLEY HIGH SCHOOL

OF NEVADA (CURRENT -

LICENSED ESTHETICIAN, STATE

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