Ethan Freund
Winter Garden,FL
Summary
Committed to maintaining high levels of customer service in all interactions. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
8
8
years of professional experience
Work History
Express Service Technician
Don Mealey Chevrolet
Clermont, FL
10.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient express services.
- Streamlined service processes for improved work efficiency and reduced vehicle downtime.
- Diagnosed and resolved technical issues with accuracy, ensuring optimal vehicle performance.
- Collaborated with team members to complete complex repairs, achieving high-quality results.
- Maintained a clean and organized work environment, adhering to safety standards and protocols.
- Increased repeat business by establishing positive relationships with customers through exceptional service quality.
- Assisted in training new technicians, sharing expertise and best practices for efficient work performance.
- Prioritized tasks effectively to ensure timely completion of all assigned responsibilities under tight deadlines.
- Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
- Proactively identified opportunities to upsell additional services based on vehicle needs, boosting overall revenue generation.
- Ensured accurate documentation of all services performed, maintaining comprehensive records for future reference.
- Maximized workflow efficiency by coordinating closely with parts department during repair process.
- Communicated with parts department to obtain needed parts.
- Performed work outlined on repair order to meet dealership and factory standards.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Express Service Technician
Bergstrom Chevrolet
05.2021 - 10.2021
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Communicated with parts department to obtain needed parts.
- Assessed vehicle maintenance status and completed needed service.
- Changed vehicle oil and replaced filter.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Rotated tires for even wear.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Communicated issues to supervisor and helped develop solutions.
Grocery Bagger
Pick N Save
10.2017 - 03.2020
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Checked for outdated and overripe grocery items and removed from inventory.
- Removed trash, swept and mopped floors for professional appearance.
- Collected carts from parking lot and designated return locations.
Education
High School Diploma -
Memorial High School
Madison, WI06.2021
Skills
- Carts Collection
- Teamwork
- Cleaning
- Packaging
- Returning Carts
- Grocery Bagging Skills
- Escorting Customers
- Carrying Purchases
- Merchandise Stocking
- Product Stocking
- Replacing parts
- Fluid Checks
- Automotive Maintenance
- Power Tools
- Oil Changes
- Safety Inspections
- Safety awareness
- Preventive Maintenance
- Hand and power tools
Timeline
Express Service Technician
Don Mealey Chevrolet
10.2021 - Current
Express Service Technician
Bergstrom Chevrolet
05.2021 - 10.2021
Grocery Bagger
Pick N Save
10.2017 - 03.2020
High School Diploma -
Memorial High School