Summary
Work History
Education
Skills
Timeline
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Ethan Gamez

Ethan Gamez

El Paso,TX

Summary

Finance major and bilingual customer service professional seeking an entry-level banking position with FirstLight Credit Union. Experienced in fast-paced service environments, customer interactions, Microsoft Excel, business analytics, statistical methods, and responsible team support. Known for dependability, organization, adaptability, and a disciplined work ethic shaped by a military-family background.

Work History

Kitchen Staff & Customer Service Representative

Raising Cane's Chicken Fingers
Abilene, TX
2023 - 2026
  • Managed customer interactions effectively in a busy environment, prioritizing speed, accuracy, and professional communication.
  • Facilitated customer interactions and team collaboration in English and Spanish to enhance overall customer satisfaction.
  • Collaborated with team members to uphold cleanliness, organization, and food quality standards during busy shifts.
  • Assisted in training new team members on operational procedures and customer service best practices.
  • Managed cash register operations, ensuring accurate transactions and balanced drawers at end of shifts.

Military Families

Caregiver
Honolulu, HI
2022 - 2023
  • Provided dependable caregiving support for military families, requiring trust, responsibility, and professionalism.
  • Part-Time

Family Ranch

Ranch Laborer
El Paso, TX
2021 - 2022
  • Supported ranch operations through physically demanding labor, organization, and task completion.
  • Directed three workers through daily labor logistics to complete assignments efficiently.
  • Self-motivated, with a strong sense of personal responsibility.

Lawn Care & Groundskeeping

Small Business Owner
Fairfield, CA
2019 - 2021
  • Started and managed a local lawn care business, including scheduling, customer communication, and payment handling.
  • Developed accountability, time management, and customer relationship skills through direct client service.
  • Seasonal

Education

Bachelor of Business Administration - Finance

Texas Tech University - Rawls College of Business
Lubbock, TX
05.2029

Diploma -

Radford High School / Wylie High School
Hawaii/Texas
2024

Skills

  • Banking-Related Strengths: Customer service, bilingual communication, organization, attention to detail, professionalism, confidentiality, reliability, and teamwork
  • Data & Office Tools: Microsoft Excel, Word, PowerPoint, Outlook, Google Sheets, Google Docs, Google Slides, Windows 10/11, and Mac OS
  • Generative AI & Prompting: Skilled in writing clear prompts, refining AI outputs, summarizing information, drafting professional communication, organizing notes, and using AI responsibly as a productivity tool
  • AI Tools & Apps: ChatGPT, Microsoft Copilot, Google Gemini, Grammarly, Canva, Microsoft 365, and Google Workspace
  • Languages: Bilingual in English and Spanish
  • Lawn care and groundskeeping
  • Inpatient and outpatient care

Timeline

Kitchen Staff & Customer Service Representative

Raising Cane's Chicken Fingers
2023 - 2026

Military Families

Caregiver
2022 - 2023

Family Ranch

Ranch Laborer
2021 - 2022

Lawn Care & Groundskeeping

Small Business Owner
2019 - 2021

Bachelor of Business Administration - Finance

Texas Tech University - Rawls College of Business

Diploma -

Radford High School / Wylie High School