Ethan Goff
Graford,Texas
Summary
Hardworking employee with customer service, multitasking and management abilities. Devoted to giving every guest a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Multimedia Specialist/Teen Unit Leader
YMCA Of Metropolitan Dallas
Graford, TX
05.2024 - 08.2024
- Organize and store digital photographs and videos in an orderly fashion.
- Compose creative shots from different angles that are visually appealing.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Adjust sound levels of dialogue and music in order to create desired effects.
- Use professional grade drones to capture aerial footage from various heights.
- Edit raw footage into a final product using non-linear editing systems.
- Monitored team performance to identify areas for improvement.
- Provided guidance on best practices in order to enhance operational efficiency.
- Ensured compliance with safety regulations and standards at all times.
- Conducted regular meetings with staff members to review progress and discuss challenges.
- Managed and resolved conflicts in a fast-paced camp environment.
- Oversaw the day-to-day activities of 40-90 campers at a time.
- Created and posted promotional material for all programs on camp Instagram and Facebook accounts, generating 250+ new followers in 11 months
Weekend Coordinator
YMCA of Metropolitan Dallas
Graford, TX
08.2023 - Current
- Supervised weekend staff in their duties and responsibilities.
- Managed the scheduling of staff for weekend shifts.
- Developed and implemented policies and procedures for weekend operations.
- Assisted in resolving customer complaints or issues during weekends.
- Collaborated with other departments to coordinate resources for weekend activities.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with guests to plan retreats for groups up to 600 people.
- Created and completed billing reports with guests
- Opened and closed camp store and completed all required forms
Teen Unit Leader
YMCA of Metropolitan Dallas
Graford, TX
05.2023 - 08.2023
- Provided leadership, guidance, and support to campers aged 13-16 and 20-40 staff members.
- Organized and implemented recreational activities such as sports games, arts and crafts, swimming, and outdoor adventures.
- Planned and facilitated team-building exercises for campers.
- Maintained a safe environment by enforcing rules and regulations.
- Communicated with parents regarding their children's progress at camp.
- Built relationships with campers through positive interactions and encouragement.
- Assisted in preparing meals for campers and staff members.
- Facilitated conflict resolution between campers when needed.
- Conducted daily check-ins with individual staff members on their physical and emotional wellbeing.
- Organized, fund-raised for, and implemented new areas for the unit such as the teen lounge, pioneer village, and the white barn dance.
- Aiding and supporting in all fronts
Naturalist/Senior Counselor
YMCA of Metropolitan Dallas
Graford, TX
01.2022 - 05.2023
- Identified plants, animals, birds and other wildlife in the area.
- Educated visitors on natural history topics such as geology, ecology, local flora and fauna.
- Maintained trails by removing debris, trimming vegetation and making repairs to structures or signs.
- Assisted in the development of new programs designed to increase engagement among participants.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Junior Counselor/ Weekend Staff
YMCA of Metropolitan Dallas
Graford, TX
03.2021 - 12.2021
- Provided guidance to campers in the areas of social, emotional, and physical development.
- Demonstrated leadership skills while leading activities such as skiing, sports and games, swimming, sailing, and theatre.
- Maintained a safe environment for all campers by enforcing safety rules and regulations.
- Encouraged positive interpersonal relationships among campers through conflict resolution strategies.
Education
High School Diploma -
Flower Mound High School
Flower Mound, TX12.2021
Skills
- Team Collaboration
- Calendars Management
- Telephone Etiquette
- Employee Development
- Attention to Detail
- Schedule Management
- Event Planning
- Operations Management
- Marketing
- Team Leadership
- Customer Relationship Management
Affiliations
History of work with respected volunteer organizations-
- Life Waters (taking disabled veterans diving in Mexico)
- Floating Doctors (providing pop-up medical stations in isolated communities in Panama)
- Reef Conservation Int. (helping irradicate invasive species killing flora and fauna on the Belize Barrier Reef)
Certification
- Advanced open water diver
- First aid
- CPR
- Lifeguard
- Level 1 Ropes
Timeline
Multimedia Specialist/Teen Unit Leader
YMCA Of Metropolitan Dallas
05.2024 - 08.2024
Weekend Coordinator
YMCA of Metropolitan Dallas
08.2023 - Current
Teen Unit Leader
YMCA of Metropolitan Dallas
05.2023 - 08.2023
Naturalist/Senior Counselor
YMCA of Metropolitan Dallas
01.2022 - 05.2023
Junior Counselor/ Weekend Staff
YMCA of Metropolitan Dallas
03.2021 - 12.2021
High School Diploma -
Flower Mound High School
- Advanced open water diver
- First aid
- CPR
- Lifeguard
- Level 1 Ropes
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