Ethan Gomoke
The Colony
Summary
Dynamic retail leader with extensive experience at Rally House, excelling in inventory management and customer service. Proven track record in training teams to enhance performance and drive sales. Skilled in operations management and problem-solving, consistently improving customer satisfaction and operational efficiency. Committed to fostering a collaborative team environment.
Overview
7
7
years of professional experience
Work History
Store Manager
Rally House
Prosper
04.2025 - 02.2026
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Trained and mentored staff on customer service best practices, fostering a collaborative team environment.
- Implemented visual merchandising strategies to optimize product displays and increase customer engagement.
- Analyzed sales data to identify trends, informing inventory purchasing decisions and promotional strategies.
- Developed staff scheduling systems to ensure optimal coverage during peak store hours, enhancing service efficiency.
- Led weekly team meetings to review performance metrics, address challenges, and set actionable goals for improvement.
- Established relationships with local vendors to improve supply chain efficiency and negotiate favorable terms.
- Oversaw compliance with company policies and operational standards, ensuring a safe shopping environment for customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Assistant Store Manager
Rally House
Frisco
11.2023 - 04.2025
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Executed inventory management practices to maintain optimal stock levels and minimize discrepancies.
- Trained new employees on operational procedures, enhancing team productivity and service quality.
- Monitored sales performance, providing actionable insights to improve merchandising strategies.
- Developed staff schedules, optimizing labor costs while meeting customer demand during peak hours.
- Implemented visual merchandising standards to enhance product presentation and drive sales engagement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
E-Commerce Supervisor
Market Street
Frisco
04.2022 - 12.2023
- Supervised daily e-commerce operations to ensure optimal product availability and customer satisfaction.
- Trained team members on order processing systems and best practices for inventory management.
- Implemented strategies to enhance website performance and improve user experience.
- Analyzed sales data to identify trends and inform inventory purchasing decisions.
- Monitored fulfillment processes to maintain efficiency and accuracy in order dispatching.
Specialty Shop Manager
Scheels Sporting Goods
The Colony
02.2022 - 04.2022
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members on product knowledge and sales techniques.
- Oversaw inventory management, maintaining optimal stock levels and minimizing shrinkage.
- Developed and implemented sales strategies to enhance department performance and customer engagement.
- Collaborated with upper management on strategic initiatives to improve overall operational efficiency.
E-Commerce Manager
Kroger
DFW
01.2019 - 02.2022
- Scheduling, training and developing large team (25-50) associates to select online orders & fulfill at top quality, in time efficient manner.
Education
High School Diploma -
Abel's Academy
Pensacola, FLSkills
- Customer service
- Customer relations
- Store operations
- Training and mentoring
- Inventory management
- Cash management
- Shift scheduling
- Inventory control
- Goals and performance
- Operations management
- Supply ordering
- Payroll management
- Problem-solving
- Multitasking and organization
- Customer service management
- Store opening and closing
- Store merchandising
- Retail inventory management
- Employee training
- Recruitment and hiring
- Team building and leadership
- Leadership development
- Staff supervision
Websites
Timeline
Store Manager
Rally House
04.2025 - 02.2026
Assistant Store Manager
Rally House
11.2023 - 04.2025
E-Commerce Supervisor
Market Street
04.2022 - 12.2023
Specialty Shop Manager
Scheels Sporting Goods
02.2022 - 04.2022
E-Commerce Manager
Kroger
01.2019 - 02.2022
High School Diploma -
Abel's Academy