Ethan Gonzalez
Yorktown Heights,NY
Summary
Highly motivated, individual with experience delivering customer service and patience with store customers. Interests: Securing a position as a Cashier Clerk.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Busser
Chili's Grill & Bar Restaurant
06.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Babysitter
09.2023 - Current
- Provides care to children inside and outside the home, maintains daily schedule, performs light housework, leads children in fun activities, keeps children's living and play areas tidy, helps with homework and tutoring as needed.
Fast Food Crew Member
Tropical Smoothie Café
03.2024 - 06.2024
- Worked front counter, to go and other areas.
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Cashier-seasonal
Uncle Giuseppe’s
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
ShopRite
03.2023 - 07.2023
- Maintain a clean, neat, organized and safe work environment, perform all duties in accordance with regulations, greet customers, handle cash register operations, process payments, and maintain punctual attendance.
Cashier
ACME
05.2021 - 01.2023
- Provide high-quality customer service, handle groceries, operate cash register, learn and follow company policies, maintain a clean work area, and reconcile cash and coupons.
Education
Associates Degree of Liberal Arts -
Westchester Community College
Valhalla, NY09.2024
New York State High School Diploma -
Yorktown Central School District
Yorktown Heights, NY06.2023
Skills
- Customer service
- Cash management
- Math abilities
- Teamwork
- Loss prevention knowledge
- Attention to detail
- Communication
- Patience
Certification
New York State High School Regents Diploma, 06/2023
Timeline
Restaurant Busser
Chili's Grill & Bar Restaurant
06.2024 - Current
Fast Food Crew Member
Tropical Smoothie Café
03.2024 - 06.2024
Cashier-seasonal
Uncle Giuseppe’s
11.2023 - 01.2024
Babysitter
09.2023 - Current
Cashier
ShopRite
03.2023 - 07.2023
Cashier
ACME
05.2021 - 01.2023
Associates Degree of Liberal Arts -
Westchester Community College
New York State High School Diploma -
Yorktown Central School District
New York State High School Regents Diploma, 06/2023
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