Ethan Guerrero
Temecula,CA
Summary
Motivated and reliable team player with years experience in the service industry and food handling. Proficient in customer service, decision making, and communication. Hardworking, efficient, and willing to take on any task to help the team. ABC certified alcohol server and Riverside county food handler certified
Overview
5
5
years of professional experience
Work History
Kneader
Great Harvest Bread Company
09.2023 - Current
- Kneaded and rolled out a variety of bread doughs to be baked.
- Consistently moved 50 - 60 pounds of dough per shift
- Worked making sandwiches and at times as a cashier.
- Worked effectively in a fast-paced environment with consistent rushes.
- Was available for flexible hours in the morning, night, and weekends.
Server
Falkner Winery
11.2022 - 03.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving wine. (ABC Certified Server)
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to answer questions regarding ingredients,cooking methods, and wine profiles.
Barback
Faulkner Winery
09.2022 - 03.2024
- Delivered great guest experiences through attentive service and quick response to issues.
- Restocked the Tasting Room and the Wine Club by bringing cases throughout service.
- Delivered food to customers at bar and tables.
- Assisted Bartenders with processing customer payments and documenting orders.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
EINSTEIN BROS. BAGELS
University of Arizona
10.2019 - 05.2021
- Responsibilities were baker, sandwich preparation, and giving out finished orders
- As baker ensured the front didn’t run out of product during daily rush hours (served 200+ people daily)
- Responsible for organizing spreadsheets of amount of product baked in total for service.
- Maintained excellent customer service and positive attitude towards guests, customers and fellow teammates.
- Improved customer satisfaction rate by answering customer questions and resolving issues.
- Washed baking sheets, dishes, and cleaned ovens at the end of service
Education
Associate of Science - Computer Science And Programming
Mount San Jacinto
Temecula, CA05.2026
High School Diploma -
Great Oak Highschool
Temecula, CA06.2018
Skills
- Customer satisfaction
- Focused in high pace environment
- Goal-oriented
- Receptive to new concepts
Languages
Spanish
Timeline
Kneader
Great Harvest Bread Company
09.2023 - Current
Server
Falkner Winery
11.2022 - 03.2024
Barback
Faulkner Winery
09.2022 - 03.2024
EINSTEIN BROS. BAGELS
University of Arizona
10.2019 - 05.2021
Associate of Science - Computer Science And Programming
Mount San Jacinto
High School Diploma -
Great Oak Highschool
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