Ethan Guider
Murfreesboro,TN
Summary
Adept at enhancing operational efficiency and team productivity, my tenure at Kona Ice Of Middle Tennessee showcases my ability to streamline processes and foster a culture of compliance and excellence. Leveraging skills in communication and process development, I've successfully trained teams and built lasting customer relationships, significantly improving workplace organization and operational workflows.
Overview
7
7
years of professional experience
Work History
Operations Team Leader
Kona Ice Of Middle Tennessee
06.2021 - 06.2024
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by setting standard of procedures for workday of team members.
- Helped set and manage objectives for quality, productivity and compliance.
- Set the training standard and expectation for workers within the company.
Sales Associate
Kohls Department Store
12.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Water Technician
Robertson Family Water
05.2019 - 11.2019
- Effectively communicated to homeowners the tests being conducted, what the results mean, and how much in the normal it would be considered if contaminants were found within the water.
- Maintained records of all work performed via recordings in order to accurately be able to restructure approaches towards future homeowners to increase satisfaction and the drive towards 'clean water'
Sales Associate
Party City
09.2018 - 04.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Landscaper
N/A (Family-owned Landscaping Company)
05.2018 - 08.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Food Service Worker
Blue Coast Burrito
02.2017 - 05.2018
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Blackman High School
Murfreesboro, TN05.2018
Skills
- Communication
- Compliance requirements
- Team Member Training
- Relationship Building
- Workplace Organization
- Process Development
- Warehouse Operations
Timeline
Operations Team Leader
Kona Ice Of Middle Tennessee
06.2021 - 06.2024
Sales Associate
Kohls Department Store
12.2019 - 06.2021
Water Technician
Robertson Family Water
05.2019 - 11.2019
Sales Associate
Party City
09.2018 - 04.2019
Landscaper
N/A (Family-owned Landscaping Company)
05.2018 - 08.2018
Food Service Worker
Blue Coast Burrito
02.2017 - 05.2018
High School Diploma -
Blackman High School
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