Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Hall

Little River,SC

Summary

Aspiring salesman who is very much service-oriented, with passion for providing excellent customer service. Friendly, personable, and always professional under pressure. Uses tact, diplomacy, and persuasive communication skills to overcome objectives and close sales. Known for thriving in fast-paced and busy environments.

Overview

1
1
year of professional experience

Work History

Telemarketing Sales Representative

Monster Reservations Group
01.2024 - Current
  • Met and exceeded monthly sales targets by utilizing persuasive sales techniques and product knowledge. (company requires 1 sale a day, I averaged 3 after training)
  • Created new sales dialogue (outside of script) by incorporating successful tactics gained from experience and industry trends.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Implemented upselling techniques to increase revenue and move product.
  • Overcame objections using friendly, persuasive strategies.
  • Developed extensive knowledge of products and services to better assist customers.
  • Educated customers on product and service benefits, explaining features and answering questions.

Sales Associate

Express Factory Outlet
07.2023 - 09.2023
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed strong rapport with customers and created positive impression of business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Shorthand Cook

GG's Gourmet Cafe
03.2023 - 09.2023
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Adjusted recipes based on ingredient availability or customer request.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Identified inefficiencies leading to improved productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Education

GED -

North Myrtle Beach High School
Little River, SC
03.2024

Skills

  • Diplomatic
  • Energetic Personality with Great Communication Skills
  • Upselling and Cross Selling
  • Innovative and Creative problem-solving when overcoming objections
  • Able to Quickly Build and Maintain rapport with customers and coworkers
  • Great decision-making skills with Ability to adapt quickly
  • Negotiation and Persuasion
  • Product and service knowledge
  • EASILY COACHABLE

Timeline

Telemarketing Sales Representative

Monster Reservations Group
01.2024 - Current

Sales Associate

Express Factory Outlet
07.2023 - 09.2023

Shorthand Cook

GG's Gourmet Cafe
03.2023 - 09.2023

GED -

North Myrtle Beach High School

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Ethan Hall