Talented Crew Team Member with 7 years preparing food items, maintaining the kitchen, and thoroughly cleaning restaurants. Four years of customer service retail experience. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs.
Hi, I’m
Ethan Hannaford
Restaurant Team Member/ Customer Service Representative
Chicago,IL
Summary
Overview
10
years of professional experience
1
Certification
Work History
Portillo's Hot DogsVilla Park, IL
Restaurant Team Member
01.2024 - Current
Job overview
- Demonstrated exceptional multitasking abilities by greeting guests and readying dinner rush orders simultaneously during peak dining hours without sacrificing quality of service or attention to detail.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, making fries, salads, and handing out orders in drive thru when co-workers needed assistance.
- Cleaned, sanitized, and organized dishes and the dish area orderly and efficiently to set up morning crew for success.
The Rogue Roundabout
Dishwasher
04.2023 - 12.2023
Job overview
- I washed dishes, and maintained the back of house. I also stocked the server and kitchen lines to keep everything in order in a timely fashion. Received a pay raise for my hard work and quick prioritization of urgent tasks before leaving my position to move to Illinois.
Newk's Eatery
Food Preparation Worker
08.2021 - 05.2023
Job overview
- I served guests, prepared salad, cleaned, and stocked my line in an open kitchen. I was the fastest at my station.
U.S. Pizza
Food Preparation Worker
11.2019 - 05.2020
Job overview
- In back of house, I learned how to adapt to the fast-paced and unpredictable restaurant industry. I made salad, pizza, prepped veggies, took out the trash, and cleaned dishes. There was never a dull moment and that's one thing I'll miss about it.
Advantage Solutions
Merchandiser
12.2018 - 02.2020
Job overview
- I worked as an Event Specialist for 2 years with Advantage Solutions. There, I learned the traditional sales model and pitched to everyday people in local grocery stores. I learned about the sales field and how to make a personal connection with customers one on one.
Kroger
Janitor
08.2016 - 08.2018
Job overview
- At Kroger, I provided friendly customer service as a Clicklist member, a bagger, and a utility clerk. I helped customers find items with a smile. I also helped maintain the facilities as a utility clerk, deep cleaning the bathrooms.
Education
Conway High SchoolConway
High School Diploma
05-2013
University Overview
University of Central ArkansasConway
No Degree from Business
05.2001
University Overview
Skills
Food safety certification
Efficiency
Verbal communication
Friendly customer interaction
Quick and accurate order delivery
Strong teamwork
Thorough cleaning skills
Restocking
Food presentation
Certification
Food safety certification
Timeline
Food safety certification
11-2025
Restaurant Team Member
Portillo's Hot Dogs
01.2024 - Current
Dishwasher
The Rogue Roundabout
04.2023 - 12.2023
Food Preparation Worker
Newk's Eatery
08.2021 - 05.2023
Food Preparation Worker
U.S. Pizza
11.2019 - 05.2020
Merchandiser
Advantage Solutions
12.2018 - 02.2020
Janitor
Kroger
08.2016 - 08.2018
University of Central Arkansas
No Degree from Business
05.2001
Conway High School
High School Diploma