Ethan Harper

im a CDL Class A truck driver with a proven track record of safe and efficient operation of tractor-trailers, flatbeds, and heavy vehicles/equipment. I have an in-depth knowledge of DOT regulations, safety protocols, and vehicle maintenance which enhances the ability to ensure compliance and maintain high safety standards. Im skilled in load securement and committed to on-time deliveries. As a strong communicator with exceptional customer service skills im able to ensure customer satisfaction upon delivery.

Key Responsibilities:

• Operations of tractor-trailers, flatbeds, and heavy vehicles/equipment with precision and expertise.
• Utilized in-depth knowledge of DOT regulations and safety protocols to maintain safety and compliance at all times.
• Conducted thorough vehicle maintenance, performed pre-trip inspections and secured loads to guarantee the integrity of cargo and equipment during transport.
• Demonstrated exceptional driving record with no accidents or traffic violations, prioritizing safety and adherence to traffic laws.
• Navigated routes using gps and map reading, while in compliance with (ELD) and transportation software for accurate recordkeeping.

In the demanding field of tow truck operation, I have acquired a valuable set of skills that ensure the efficient and safe handling of vehicles in varied situations. Incorporating a can-do attitude with a profound understanding of safety measures and mechanics, I have delivered top-tier services with a focus on customer satisfaction.

Key Responsibilities:
1. Promptly responded to service calls, evaluating the best course of action based on vehicle type, location, and situation.

2. Undertook the efficient and safe loading, transportation, and unloading of vehicles, minimizing potential damage.

3. Ensured the usage of correct towing methods for different types of vehicles, paying strict attention to manufacturer guidelines.

4. Conducted routine maintenance checks on the tow truck, validating its readiness and safety for operation.
5. Managed documentation related to vehicle condition, services provided, and relevant customer information. Skills Acquired:
1. In-depth knowledge of vehicle mechanisms and the latest towing techniques.
2. Proficiency in handling diverse types of vehicles and applying the appropriate towing methods.
3. Excellent customer service skills, framed by a genuine commitment to provide swift and effective solutions. 4. Ability to operate under high pressure scenes, demonstrating exceptional problem-solving skills.

Having worked in the fast-paced and customer-oriented environment of the Publix deli, I've built a solid foundation of skills related to food preparation, customer service, and retail operations. My commitment to excellence, combined with my ability to perform well under pressure, has allowed me to consistently exceed the expectations of both customers and colleagues.

Key Responsibilities:

1. Prepared and served a wide array of deli items, consistently delivering products that met strict quality and presentation standards.

2. Upsold products through effective recommendations and product knowledge, contributing to store's profitability.

3. Ensured maintenance of cleanliness within the deli area, strictly adhering to health and safety guidelines.

4. Managed inventory, ensured timely stocking of products, and minimized wastage through effective rotation practices.

5. Collaborated with team members to achieve targets effectively and create a harmonious work environment.

Skills Acquired:

1. Excellent communication skills honed through daily customer interactions.

2. Robust knowledge of food safety guidelines and hygiene protocols.

3. Ability to multitask in a high-pressure environment, ensuring all tasks were fulfilled within assigned deadlines.

4. Strong understanding of the retail industry and effective selling techniques.

5. Capable team player with experience in conflict resolution and work delegation.

I am confident that my experience in the Publix deli has given me a strong skill set that can be valuable in a range of customer-driven and food-related areas.