ETHAN HERRERA RANGEL
Cupertino,CA
Summary
Bilingual business student and collegiate soccer goalkeeper at De Anza College maintaining a 3.5 GPA while balancing full-time coursework, athletics, and work. Promoted to Culture Champion at Whole Foods and earned the MUG Award at Starbucks for consistently delivering exceptional service and going above and beyond. Elected as a SAAC Representative, serving as a voice for student-athletes at the college level. Known for leadership, reliability, and thriving in fast-paced, team-driven environments.
Overview
2
2
years of professional experience
Work History
Store Associate
In N Out
Gilroy, CA
03.2026 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of work areas to ensure operational efficiency.
- Operated point-of-sale systems for accurate transactions and cash handling.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Barista
Starbucks
Gilroy, CA
05.2025 - 04.2026
- Received the (MUG) award Moves of Uncommon Greatness Award.
- Delivered exceptional customer service in a fast-paced, high-volume environment, consistently creating a welcoming and personalized experience for each customer.
- Expertly prepared and customized a wide range of handcrafted beverages and food items to company standards, ensuring quality, speed, and accuracy.
- Demonstrated strong multitasking and time management skills during peak hours while maintaining a clean and organized workspace.
- Collaborated with team members to meet store goals, support smooth operations, and uphold the Starbucks mission and values.
- Handled cash, mobile, and card transactions with precision, balancing registers and maintaining accountability.
Front End
Whole Foods Market Inc
Cupertino, CA
10.2024 - 10.2025
- Promoted to Culture Champion: a prestigious internal promotion awarded to team members who embody Whole Foods Market’s core values and elevate the workplace culture through leadership, integrity, and inspiration
- Provided fast, accurate, and friendly checkout experiences while maintaining high standards of customer service in a dynamic, customer-focused environment.
- Consistently handled cash, credit, and mobile transactions with precision, following store protocols to ensure financial accuracy and accountability.
- Supported front-end operations by resolving customer concerns, restocking essentials, and assisting with opening/closing procedures.
- Trained and mentored new team members on customer service excellence, operational procedures, and store values.
- Recognized by management for professionalism, dependability, and consistently going above and beyond to enhance the customer and team experience.
- Demonstrated adaptability and strong multitasking skills during high-traffic periods, contributing to overall store efficiency.
Education
Bachelor of Science - Business
De Anza College
Cupertino06-2026
Skills
- Excel
- Power Point
- Ability to Work in a Team
- Communication Skills
- Customer Service
- Fast Learner
- Detail Oriented
- Customer Relations
LANGUAGES
English
Spanish
Timeline
Store Associate
In N Out
03.2026 - Current
Barista
Starbucks
05.2025 - 04.2026
Front End
Whole Foods Market Inc
10.2024 - 10.2025
Bachelor of Science - Business
De Anza College