Ethan Holloway
Houston,TX
Summary
Dynamic leader and effective communicator with proven ability to enhance team performance and customer satisfaction at Sonic Drive-In. Excelled in crisis management and innovation, boosting team efficiency and safety. Skilled in employee training and motivation, ensuring high-quality standards and workplace safety. Demonstrates exceptional problem-solving abilities and physical stamina.
Positive and dependable, with knack for motivating and leading teams to achieve collective goals. Possesses foundational knowledge in customer service and team coordination, coupled with strong communication and problem-solving skills. Committed to driving team efficiency and delivering exceptional customer experiences.
Overview
2
2
years of professional experience
Work History
Crew Member Team Leader
Sonic Drive-In
09.2023 - Current
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Lifeguard
Club Corp
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Kingwood Park High School
Houston, TX05-2024
Skills
- Dress code enforcement
- Employee motivation
- Workload balancing
- Team management
- Policy enforcement
- Innovation and creativity
- Crisis management
- Staff scheduling
- Workplace safety
- Employee training
Timeline
Crew Member Team Leader
Sonic Drive-In
09.2023 - Current
Lifeguard
Club Corp
05.2023 - 09.2023
High School Diploma -
Kingwood Park High School
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