ETHAN HORN
Bradford
Summary
Highly accomplished and academically driven individual with a strong academic foundation. Recognized on the Honor Roll and President's List throughout academic journey, demonstrating dedication, hard work, and commitment to excellence. Successfully graduated with honors, consistently surpassing expectations and striving for greatness. Eager to leverage exceptional academic track record and apply skills and knowledge to make a meaningful impact in a professional setting.
Overview
4
4
years of professional experience
Work History
Food Truck Operator
The Ohio State University
08.2023 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
ClickList Associate
Kroger
06.2021 - 04.2024
- Established rapport with repeat customers, fostering loyalty through personalized assistance and recommendations.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Coordinated closely with management in analyzing data related to online orders for continuous improvement efforts.
- Assisted customers with inquiries and resolved issues promptly, providing exceptional customer service.
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Collaborated with team members to maintain clean and organized workspaces for improved efficiency.
- Reduced errors in order fulfillment with thorough accuracy checks and attention to detail.
Education
Biology
The Ohio State University
Columbus, OHHigh School Diploma -
Troy High School
Troy, OH05.2023
Skills
- Food preparation
- Allergy awareness
- Menu development
- Supply ordering
- Sanitation procedures
- Customer service
- Reliable and responsible
- Critical thinking
- Kitchen equipment operation and maintenance
- Collaboration and teamwork
- Team leadership
- Calm and pleasant demeanor
- Time management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Effective communication
- Adaptability and flexibility
Timeline
Food Truck Operator
The Ohio State University
08.2023 - Current
ClickList Associate
Kroger
06.2021 - 04.2024
Biology
The Ohio State University
High School Diploma -
Troy High School
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