Ethan Howard
Montross
Summary
Detail-oriented professional with strong customer service skills, excelling in efficient order processing and problem-solving. Committed to enhancing team productivity through collaboration.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Parts/Service
Bayside CDJR
King George, VA
03.2025 - Current
- Assisted customers in identifying parts and services needed for vehicle maintenance.
- Processed service orders efficiently, ensuring timely completion of repairs and maintenance tasks.
- Maintained accurate inventory records for parts to support seamless service operations.
- Collaborated with technicians to provide detailed information on parts availability and specifications.
- Utilized service management software to track customer requests and service history effectively.
- Provided exceptional customer support, addressing inquiries about service options and parts pricing.
- Coordinated with suppliers for timely restocking of essential vehicle components and accessories.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Preload/unload
UPS
Fredericksburg, VA
04.2018 - 11.2024
- Operated package sorting equipment to ensure efficient processing of incoming and outgoing shipments.
- Coordinated unloading processes to maximize productivity and minimize delays during peak hours.
- Trained new employees on safety protocols and operational procedures for safe material handling.
- Monitored inventory levels to assist in maintaining optimal stock availability for loading operations.
- Collaborated with team members to streamline unloading processes, contributing to faster turnaround times for deliveries.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Implemented workflow improvements that enhanced overall efficiency in package handling tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
Construction Laborer
CRC Contracting
Washington, DC
04.2017 - 11.2020
- Collaborated with team members to maintain safety protocols and enhance worksite organization.
- Utilized hand tools and power equipment to complete tasks according to project specifications.
- Supported skilled tradespeople by preparing materials and assisting in complex installations.
- Maintained clear communication with supervisors regarding daily progress and potential issues on site.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Contributed to successful project completions through diligent execution of assigned tasks, such as excavation and demolition work.
Education
High School Diploma -
Ebeka
King George, VA04-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Organization and time management
- Verbal communication
- Attention to detail
- Calm under pressure
- Computer skills
Timeline
Parts/Service
Bayside CDJR
03.2025 - Current
Preload/unload
UPS
04.2018 - 11.2024
Construction Laborer
CRC Contracting
04.2017 - 11.2020
High School Diploma -
Ebeka