Ethan Hughes
Fredericksburg,VA
Summary
Driven Golf Cart Attendant with a track record of enhancing golfer satisfaction and operational efficiency at Jim Mason. Demonstrated expertise in safety awareness and customer assistance, significantly improving response times and maintaining high cleanliness standards. Skilled in multitasking and problem-solving, ensuring a positive guest experience and streamlined clubhouse operations. Responsible Golf Cart Attendant committed to being friendly with all guests and efficiently coordinating all services. In-depth knowledge of golf, cart maintenance and facility rules. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Golf Cart Attendant
Jim Mason
Ruther Glen, Virginia
07.2024 - Current
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Enhanced golfer satisfaction, meticulously cleaned and prepared golf carts for use.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Increased operational efficiency, conducted regular battery checks and charging of electric carts.
- Improved response times to issues, promptly reported and followed up on maintenance problems.
- Facilitated strong communication between departments, relaying important information as needed.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Increased golfer safety with thorough inspections and maintenance checks on all equipment.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Maintained high standards of cleanliness, regularly sanitized carts in compliance with health guidelines.
- Streamlined cart management, organized carts efficiently for easy access and quick turnaround.
Golfer
Courtland High School
Spotsylvania, Virginia
08.2022 - Current
- Contributed to a positive golfing community by participating in local charity events, fundraisers, and educational seminars.
- Developed comprehensive practice plans incorporating various drills and exercises to enhance performance in all aspects of the game.
- Conducted on-course playing lessons to help clients better understand course management strategies and decision-making processes during actual rounds of golf.
- Increased client base through positive word-of-mouth referrals from satisfied customers who experienced improvements in both skill level and overall enjoyment of the game.
- Monitored golfer''s progress through regular evaluations, making necessary adjustments to their training program as needed.
- Trained extensively 40 hours per week for upcoming competitions to perform at top-level.
Education
High School Diploma -
Courtland High School
Spotsylvania, VA 08.2022 - Current
Skills
Public Speaking
Relationship Building
Active Listening
Self Motivation
Decision-Making
Strong Work Ethic
Multitasking
Time Management
Problem-Solving
Positive Attitude
Flexibility
Customer Assistance
Golf course knowledge
Professional Appearance
Team player mentality
Clean Driving Record
Safety awareness
golf
I really love to play the sport. I have fun with the game. I sometimes have problems and get mad but, I always keep my composure.
Timeline
Golf Cart Attendant
Jim Mason
07.2024 - Current
Golfer
Courtland High School
08.2022 - Current
High School Diploma -
Courtland High School
08.2022 - Current
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