Ethan Johns
Sioux Falls,SD
Summary
Experienced Maintenance Supervisor with over 8 years of experience in technical field operations, facilities oversight, and team leadership. Proven track record in supervising maintenance teams, coordinating with vendors, managing budgets, and ensuring properties and equipment are maintained to the highest standards. Committed to safety, preventative maintenance, and exceptional service in both residential and commercial environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Midco
06.2022 - Current
- Supervise routine and emergency maintenance projects across multiple sites
- Mentor and train junior technicians to uphold service and safety standards
- Conduct site inspections and oversee preventive maintenance schedules
- Coordinate with vendors and contractors on repairs and internal construction projects
- Maintain documentation of safety inspections and compliance tests
Field Service Manager
Midco
11.2020 - 06.2022
- Managed a regional team of 6 service technicians across residential and business properties
- Oversaw internal projects, ensuring timely execution and adherence to company quality and budget standards
- Procured materials, reviewed vendor bids, and coordinated third-party service agreements
- Enforced site safety practices and maintained inventory of tools and PPE
- Developed and refined operational policies and procedures for consistent service delivery
Maintenance Technician
Midco
01.2018 - 11.2020
- Inspected and repaired HFC plant and physical infrastructure
- Documented service activities, inspections, and compliance testing
- Collaborated with engineering and construction teams on internal builds and technical projects
Field Service Technician
Midco
03.2016 - 01.2018
- Installed and maintained telecom services for residential and commercial clients
- Performed site surveys and participated in field diagnostics
- Completed service tickets efficiently and maintained positive customer relations
Education
High School Diploma -
Falls High School
International Falls, MN05.2011
Skills
- Team management
- Staff training and development
- Task allocation
- Safety and compliance enforcement
- Property inspections
- Preventive maintenance planning
- Inventory control
- Vendor coordination
- Building system knowledge
- Contract evaluation
- Service agreement negotiation
- Expense tracking
- Cost control
- Capital improvement supervision
- OSHA safety regulations
- Fair housing practices
- Federal/state/local compliance
- Effective communication
- Decision making
- Problem solving
- Customer service excellence
Certification
- SCTE BPI
- NCTI Installer
- Installer Tech
- Service Tech- System Tech
- Return Path Operations
- Digital Technician
Accomplishments
- SCTE Region 6 Cable Games Champion
- SCTE National Championship - 3rd Place
Timeline
Maintenance Technician
Midco
06.2022 - Current
Field Service Manager
Midco
11.2020 - 06.2022
Maintenance Technician
Midco
01.2018 - 11.2020
Field Service Technician
Midco
03.2016 - 01.2018
High School Diploma -
Falls High School
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