Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Johnson

Summary

Detail-oriented individual with effective communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Customer Service/Mixologist

Twisted Sugar LLC
06.2024 - Current
  • Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
  • Established strong relationships with clients, leading to repeat business and positive feedback.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Responded to customer requests for products, services, and company information.
  • Monitored cash drawers at checkout stations and maintained adequate cash supply.
  • Maintained up-to-date knowledge of product and service changes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Maintained cleanliness and organization of the preparation area, adhering to health code standards at all times.
  • Stored supplies according to state policies and health code requirements.
  • Received cash, made change, and issued receipts.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized dining area, preparation areas, refrigeration and storage areas.

Recreation Specialist III

Roy City Corporation
09.2023 - Current
  • Created a safe, inclusive, and welcoming environment for participants of all ages and abilities in recreational facilities.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Effectively communicated with supervisor staff and public relations. Answered inquiries and provided general information in a timely matter
  • Officiated and kept score for4th grade - adult league recreational programs
  • Monitored programs to ensure proper compliance to rules, regulations, and all safety standards.
  • Provide feedback to supervisor with any problems or safety concerns.
  • Assisted Recreational staff with various city events and activities

Education

High School Diploma -

Roy High School
Roy, UT
05-2027

Skills

  • Critical thinking
  • Team development
  • Coordination
  • Complaint resolution
  • Sales
  • Customer relations
  • Order management
  • Quality assurance
  • Inventory control

Timeline

Customer Service/Mixologist

Twisted Sugar LLC
06.2024 - Current

Recreation Specialist III

Roy City Corporation
09.2023 - Current

High School Diploma -

Roy High School

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Ethan Johnson